This module has 20 courses a comprehensive introduction to the homelessness services sector, emphasizing trauma-informed practices, decolonization, emotional intelligence, and harm reduction.
Module Courses:
- Trauma Informed Practice, Somatics and PTSD
- Allyship in Practice
- Decolonization
- Cultural Dexterity for Frontline Workers
- Emotional Intelligence in the Workplace
- Brain Injury
- Substance Use Awareness and Safety Training
- Case Management
- Effective Communication and Listening
- Self Care
- Harm Reduction
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- Burnout
- Professional Workplace Boundaries
- Secondary and Vicarious Trauma
- Anti-Oppressive Violence Prevention and De-Escalation
- Neurodivergence at Work
- LGBTQ2S+ Awareness: Equity and Inclusion
- Disability Awareness
- Effective Document and Report Writing
- Giving & Receiving Constructive Feedback
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