Stephen has spent over two decades working collaboratively with local and provincial partners to design innovative solutions to reducing homelessness, poverty and isolation. Prior to starting with HSABC in September 2019, Stephen led three local non-profits in Burnaby supporting low-income families, seniors, and unpaid caregivers.

Stephen completed an Executive Program in Social Entrepreneurialism from the Graduate School of Business at Stanford University in 2016, and the United Way of the Lower Mainland’s Public Policy Institute in 2011. He was also a guest lecturer at Simon Fraser University within the Faculty of Health Sciences and The Beedie School of Business from 2015 to 2019.

Stephen lives in Burnaby with his wife, daughter and their dog “Bird”. He thinks of himself as a foodie, but does not have a particularly discerning pallet, he just likes to eat

Chloe Good transitioned into the non-profit sector 8 years ago bringing 13 years of business management experience into the field. Her previous non-profit work has included proposal and grant writing, member relations, as well as fundraising event and campaign planning and delivery. Chloe joined the Greater Vancouver Shelter Strategy in 2015 as part of the Homeless Seniors Community of Practice. This peer-based model was designed to better enable front line service providers to meet the needs of a growing number of seniors accessing homelessness services.

Since this time, her role with the organization has continued to grow through multiple research projects and community engagement initiatives with key stakeholders across Metro Vancouver. Relationship management and strategic thinking are strengths that she enjoys applying to all aspects of her work. She is extremely excited about the opportunity to connect with and support a greater number of service providers through the successful merger between SNBC and GVSS. Building on the foundation of research, training, and resource development of both organizations provides the Homelessness Services Association of BC with a unique opportunity to strengthen provincial networks and create a unified voice for the sector.

Zharkyn completed her Master’s Degree in Political Science at Simon Fraser University. Her research interests lie primarily in the area of good governance and development. Zharkyn has previously worked in the non-profit sector implementing projects advocating access to healthcare, education, employment, and other social services for the marginalized groups in Central Asia.

Sarah Kift is an educator, seasoned facilitator, content producer and mother of three young neurodivergent children.

She has been working in the fields of communications, social services, mental health and frontline service provision for over 20 years, including at Carnegie Community Centre in Vancouver’s Downtown Eastside, as a Mental Health First Aid Instructor for the Mental Health Commission of Canada and as a webinar producer, facilitator and curriculum developer for HSABC for the last 9 years.

She recently contributed to the production, design and film direction of the new LearnHSABC online learning platform, and has facilitated over 500 webinars for HSABC.

She has always appreciated the work that HSABC does, both in her personal life and professionally, and is deeply excited to be working full time with the staff team and essential service providers across the province to help facilitate and deliver training for everyone. She is especially passionate about making training accessible for all and incorporating neurodivergent considerations, disability justice and elevating the voices, teachings and wisdom of persons with lived and living experience in this sector.

Tembra-Lynn began with HSABC in August 2021. Her unique experience in administrative environments, coupled with front-line service on Vancouver’s Downtown East Side, led her to the role. She comes from a background of 15+ years working in service-oriented environments. Her goal is to support meaningful change that positively impacts vulnerable communities.  

Tembra-Lynn graduated with a Bachelor’s Degree in General Studies from Simon Fraser University in 2015. She considers herself a true inter-disciplinarian and spent over 7 years, across four countries, pursuing her undergrad. She strives to creatively and intellectually engage interdisciplinary perspectives to help others.

Monica started working with HSABC in 2024 and currently supports Extreme Weather Response (EWR) in Metro Vancouver and other programs. She has over 5 years of frontline experience working in supportive housing, harm reduction and overdose prevention, as well as from serving as a mobile outreach worker for 2SLGBTQ+ youth.

Monica studied history at UBC and was a staff at the Stigma and Resilience Among Vulnerable Youth Centre, where she assisted with researching health inequities experienced by gender diverse and other marginalized communities.

Outside of work Monica enjoys home-brewing mead and spending time with her partner and two cats.

Caprice joined HSABC in February 2025 having recently completed their Master's in Library and Information Studies (MLIS) at the University of British Columbia (UBC) with specialization in the First Nations Curriculum Concentration (FNCC). Caprice brings a background in telecommunications and customer service along with their experience as an early career librarian to the role. While new to the non-profit sector, Caprice's work as HSABC's Membership and Information Services coordinator is guided by the pursuit of equity, access to information, and decolonization.  

Caprice lives in Vancouver, BC and spends their time cooking vegetarian, reading, playing video games, and spending time with their sweetheart. 

Ali Matson is the PWLLE and Sector Engagement Lead for HSABC's Greater Vancouver Regional Research Project. She has spent many years living and working alongside people on the margins of Vancouver's economic and social systems.

Ali completed her undergraduate degree at the University of British Columbia following an extended sabbatical spent rounding out her formal education with her own lived experiences. ​Bringing both perspectives to her work is a privilege that many brilliant people are routinely denied, and she tries not to take it for granted. Having contributed to several research initiatives focused on homelessness, Ali is deeply committed to ensuring that those who understand these issues best are meaningfully involved in finding solutions.

She is passionate about community engagement and bringing out the best in people. When she's not working, Ali is usually out trying to make friends with local wildlife along the Fraser River. 

Karmella (they/them) has been living and working at the intersections of front-line community care, land-based education, mental health and cultural wellness for the past decade on the stolen & unceded land of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlil̓ilw̓ətaʔ (Tsleil-Waututh) peoples, where they were born and raised.

Karmella is Two-Spirit Nêhiyawak, mixed Afro-Indigenous and a member of the Mistawasis First Nation (Treaty 6). They love plant medicines, gardening, being with waterways, and their cat bell. They are in deep relationship with many fresh waters including Mosquito Creek, Lynn Creek, the Capilano River and the Squamish River. Some of their closest plant relatives are tobacco, yarrow, fireweed, blackcap raspberry, peppermint and rosemary.

Karmella is a Co-Founder of the Art Ecosystem Collective, and Ecosystem Medicine Collective based out of the Pandora Park Fieldhouse Artist Residency, and they have completed a Bachelor's degree in Psychology, Counselling & Human Development at Simon Fraser University.

Claudia recently joined HSABC after completing her Master of Science at the University of Ontario Institute of Technology, specializing in psychology and social science research. She has been conducting research with underrepresented and targeted populations for more than five years. In addition to academic research, she has also worked with Ontario- and Canada-based non-profit organizations on research methodology and design.

Claudia's favourite things include trying new restaurants, her cats, literary fiction, camping with her partner, and spending time with her nieces and nephews.