Search Homelessness Services Association of BC

This 90-minute webinar will provide an introduction to basic management tools and strategies geared toward the unique needs of supervisors, managers, and team leads working in organizations that provide shelter, housing, and other services to people experiencing homelessness. This webinar is aimed at service providers who are new to managing staff, but the information covered is also applicable to people leading volunteers and to more seasoned managers looking to refresh their skills or expand their leadership toolkit. In this webinar, we will explore some common challenges facing new managers, especially in dynamic environments where resources are tight. We will focus on easy-to-implement tools and strategies that managers can employ to ease their own transition into a leadership role and to support their direct reports and their teams to thrive.

Instructor: Darcie Bennett, PhD, CEC

Since completing her PhD in sociology at UBC, Darcie has worked at the intersection of non-profit management, legal advocacy, and social science research. In 2006, Darcie joined Pivot Legal Society as a community-based researcher and went on to hold several positions including Child Welfare Campaigner, Campaigns Director, and Interim Executive Director. She also spent two years as Director of Marketing and Communications for Ecojustice Canada. In 2018, Darcie completed a graduate certificate in executive coaching from Royal Roads University. Today, as a certified executive coach and consultant, Darcie supports individuals, teams and organizations to live their values sustainably and achieve their goals.