Search Homelessness Services Association of BC

HSABC’s Managing for Improved Performance webinar outlines the steps managers can take to effectively manage staff to improve employee performance. Special sections on absenteeism and problematic employee behaviour are explored with tips on documentation and ways managers can affect positive change in the workplace. HSABC’s Managing for Improved Performance webinar is geared for those in management and supervisory positions and is suitable for both union and non-union employers.

Instructor: Marsha Goldford

Marsha Goldford is a chartered professional in Human resources, currently employed with Developmental Disabilities Association (DDA) as their Director of Training and Development. Marsha has a Master’s in Public Administration from Queen’s University, and a Graduate Certificate in Human Resource Management from Royal Roads University.

Marsha is also an active community volunteer serving as a director on housing boards and as a mentor with the BC Human Resources Management Association and Dress for Success Professional Women’s Group