Search Homelessness Services Association of BC

Job Description / Duties

Title: Receptionist
Status: Casual
Location: Kamloops, BC
Hours: On call
Schedule: Schedule announced monthly
Posting Closing Date: June 30, 2023.
Compensation: $22.02-$25.26
Posting #2023-10

At the Kamloops and District Elizabeth Fry Society (KDEFS), we are passionate about the cause we serve – building a just and equitable community where women, gender-diverse people, and families are supported and empowered to thrive.

We are recruiting a Receptionist to join our growing non-profit organization, driven by feminist values.

What is a Casual Employee?
A casual employee is not regularly scheduled but is employed on an “on-call” basis to cover the absence of a permanent employee or support operations during busy times.
Casual employment is a great choice for you if:
• You aren’t looking to work full-time so you can explore other avenues of interest that you have.
• You are looking to make good first impressions for a future permanent placement with EFry.
• You are looking to get to know EFry and the culture before you accept a permanent job.
• You are retired from a similar role and looking to contribute to your budget.
• You are a student and looking to explore career opportunities while finishing your schooling.

Under the supervision of the Office Coordinator, the Receptionist will be a problem solver with excellent communication skills and impeccable attention to detail. They will have previous experience working in an office environment, performing administrative tasks and providing support to coworkers and clients. The ability to multitask, communicate effectively with people from all walks of life, and work in a highly-organized manner is essential to the position.

Key Responsibilities
• Serve as the eyes and ears of the office, providing information, answering questions, and responding to requests.
• Operate the front desk, including managing a multi-line phone system, greeting guests who enter the office and making sure they follow our Communicable Disease Prevention protocols, managing incoming/outgoing mail, and maintaining an organized, clean office environment
• Ensure optimal operation of office equipment with preventive maintenance and troubleshooting as needed.
• Maintain appropriate levels for supplies and inventories.
• Managing general operations by taking ownership of common calendars, phone, in-person, email and mail communications, office cleanliness, implementation of communicable disease protocols, etc.
• Provide direct administrative support to the managers, including email correspondence, generation and distribution of memos, letters, spreadsheets, and forms
• Plan, organize, and schedule agency meetings occurring in the office, offsite, and via video conference
• Maintain common spaces for appearance and functionality and ensure grounds are kept to an acceptable standard
• Maintain electronic filing systems, contact database, employee list, and inventories
• Oversee and order office supplies and food deliveries for group meetings
• Record statistics such as numbers of calls received, people who visited the office, referrals made etc.

Qualifications / Required Skills

Knowledge, Skills, Abilities, and Requirements
• Grade 12 education
• Six months of related recent experience
• Or equivalent combination of education, training and experience
• Superb written and verbal communication skills
• Strong time-management skills and multitasking ability
• Proficient in Microsoft Office programs, with an aptitude to learn new software and systems
• Comfortable and diligent handling confidential information

Additional Information

Additional Information and Our Commitment
• KDEFS offers a competitive salary and flexible work hours.
• This position is open to all genders, races, ethnic backgrounds, and religious beliefs.
• We are committed to being an equal opportunity employer with an employee group that reflects the cultural diversity of the community.
• A criminal record check and search under the Criminal Record Review Act is required.
• Any criminal record check expense will be reimbursed upon starting employment.
• This job is a union position and union fees will be deducted from salary accordingly.
• Only qualified applicants will be invited to an interview.

Salary: $22.02-$25.26

Contact Information

Interested candidates must submit cover letter and resume to hr@kamloopsefry.com. Only applications received via email will be considered.

If you need any assistance or accommodations throughout the application process, contact the HR Department at hr@kamloopsefry.com so we can better support you.

Employer Profile

At the Kamloops and District Elizabeth Fry Society (KDEFS), we are passionate about the cause we serve – building a just and equitable community where women, gender-diverse people, and families are supported and empowered to thrive.