Job Board > Outreach #1285 - Lookout Housing and Health Society

Outreach #1285 - Lookout Housing and Health Society

Province: Duncan , British Columbia
Position: Outreach #1285
Deadline: February 15, 2024
Posted: February 8, 2024

Job Description / Duties


POSITION: Outreach (Grid 34) 1 Full Time – SRSP Duncan – Sq’umul Shelh Lelum’


• Monday through Friday
• Shift times will be 08:30 – 16:30 Hours
• Shifts are 7.5 hours in length
• Days of rest shall be consecutive. Schedule may change with two weeks’ notice
• Probationary/qualifying period will be 488 hours with mid and end point reviews


The Outreach Worker reports to the Designated Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. Outreach workers provide a variety of support, direction, assistance and advocacy services to clients including, but not limited to, those facing challenges with stable housing, addictions, mental health, HIV etc. The Outreach Worker provides support and advocacy for treatment and follow up services for those who do not adequately utilize needed services.

JOB DUTIES (In Brief):

• Provide housing assistance, support and skill training to adults who may be facing multiple barriers
• Will work on securing and maintaining stable, independent living situations where possible
• Will build solid working relationships with landlords and house managers to increase available housing
• Will discuss, isolate and assess issues and develop a flexible plan of action
• Will ensure basic needs of clients are met and network, as needed, with community services
• Will provide crisis intervention as necessary, administer finances and medications or arrange coverage
• Complete required records and maintain statistical data
• Provide assistance for new staff, volunteers or students
• Will drive company vehicle at times
• Job duties are complex and may have a few disagreeable factors

Qualifications / Required Skills


• Related Diploma or Certificate; or minimum Grade 12 education plus two (2) years of recent related experience; or equivalent combination of education, training and experience; and prefer a minimum of one (1) year case management experience
• Familiarity with community resources; particularly addiction, mental health, welfare, and harm reduction
• Must have current Occupational First Aid Level 1 Certificate and a Class 5 Driver’s Licence and Driver’s Abstract
• Must have two doses of COVID 19 Vaccine
• Crisis Intervention Skills Training is an asset
• Ability to work independently or in a team setting
• Strong ability to manage stress and organize workload
• Excellent communication, writing, documentation, and organizational skills
• Understands and maintains clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Strong physical and mental ability to perform work tasks and operate job related equipment
• A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
• Criminal Record Clearance – Vulnerable Sector

Additional Information

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

Salary: $30.64 (as per the Collective Agreement)

Contact Information

TO APPLY: Submit cover letter and resume, and quote Job Posting # in the subject line to:

CLOSING DATE: Applications will be accepted until February 15, 2024 at 5:00pm

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify manager of intent to apply. External applicants will be reviewed after Internal.

c. BCGEU, Shop Steward

Employer Profile

Lookout Housing and Health Society is a charitable organization and social safety net that provides housing and a range of support services to adults with low or no income, who have few, if any, housing or support options. As the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. We believe that helping people help themselves is essential in addressing homelessness and all the issues that surround it. Securing appropriate housing is the first and most essential step in achieving responsible and independent individuals. For more information about Lookout, please visit