Job Board > Data Clerk - Lookout Housing and Health Society
Position: Data Clerk
Deadline: December 19, 2024
Posted: November 19, 2024
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Job Description / Duties
Employment Status
Casual
Lookout Housing and Health Society is a charitable organization and social safety net that provides housing and a range of support services to adults, with low or no income, who have few, if any, housing or support options. As the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. We believe that helping people help themselves is essential in addressing homelessness and all the issues that surround it. Securing appropriate housing is the first and most essential step in achieving independence for individuals. For more information about Lookout, please visit www.lookoutsociety.ca
Location
Gateway Shelter, Surrey
7 minute walk from Gateway Skytrain Station
Days and Hours of work
7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays
Shifts are 7.5 hours in length
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Probationary/qualifying period will be 488 hours with mid and end point reviews
Job Summary
The Data Clerk - Callout worker reports to the Site Manager or designate and works in conjunction with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Data Clerk-Callout worker carries out a variety of duties such as word processing, correspondence – phone and electronic, schedule and report tracking, typing, facilitating callouts and call recording, maintaining records of casual employees and answering general inquiries related to programs and policies.
Job Duties
Receives requests for emergency relief coverage, allocates and calls in relief staff to fill vacancies resulting from unfilled positions, in accordance with Lookout’s Casual Availability Policy and Procedure and the Collective Agreement
Inputs casual availability updates into employee database (Success Factors) and tracks any changes by running reports and notifying Site Manager or designate
Performs record management such as call records and attendance records as related to casual staff
Corresponds to staff directly during telephone callouts and conversations as well as corresponds electronically through email
Gathers and compiles information as required
Responsible for complying with and contributing to all aspects of health and safety program
Qualifications / Required Skills
Qualifications & Competence
Post-secondary education equivalent to two (2) years of study plus two (2) years of recent related experience
At least one (1) year of experience working in a non-profit environment or an equivalent combination of education, training and experience.
Must have Occupational First Aid Level 1 Certificate
Must have two doses of COVID-19 Vaccine
Effective verbal and written communication skills
Physical ability to carry out the duties of the position
Ability to work independently and cooperatively with others
Ability to deal with others effectively
Demonstrated ability to operate equipment
Demonstrated ability to understand and maintain client/worker boundaries
Demonstrated ability to organize workload
Criminal Record Clearance – Vulnerable Sector
Additional Information
“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must apply through "Career Opportunities" on SAP. External applicants will be reviewed after Internal.
ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.
c. BCGEU, Shop Steward
Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.
Salary: $24.76 - 26.38 depending upon applicants' length of seniority (as per the Collective Agreement)
Contact Information
Closing Date
Applications will be accepted until December 19, 2024 at 5:00pm
TO APPLY: Submit a cover letter and resume to: https://careers.lookoutsociety.ca/job-invite/1521/
**Employees of Lookout Housing and Health Society must apply online via the Internal Career Portal on SAP. **