This webinar examines a challenge not often addressed in essential work: dealing with a difficult co-worker. We will offer tips and tools for dealing with common conflict situations that arise with other co-workers. We will also provide a unique strategy for changing how you see conflict situations, how you experience them and the approaches you take to resolve them.

Instructor: Katherine Aubrey

This course is part of HSABC's Curriculum Term 2: Leadership, Emotional Intelligence and Managing Relationships