Webinar Description:

This webinar examines a challenge not often addressed in essential work: dealing with a difficult co-worker. We will offer tips and tools for dealing with common conflict situations that arise with other co-workers. We will also provide a unique strategy for changing how you see conflict situations, how you experience them and the approaches you take to resolve them.

This course is part of HSABC's Curriculum Term 2: Leadership, Emotional Intelligence and Managing Relationships

Instructor: Katherine Aubrey

Instructor Bio: Katherine has over 20 years of experience working with people who have faced trauma, addictions, homelessness and/or mental illness. Her varied, frontline work experience ranges from in-reach prison work, group therapy, parole supervision and addictions and mental health counselling. She also has experience working with people who have experienced violence. Some of her past and current employers include Correctional Service Canada, LOWEEA Long-term Inmates Now in the Community, Aurora Centre/Residential Addictions Treatment for Women, KlaHowEya, Metis Nation and numerous non-profit organizations. She has a Bachelor of Arts degree in Criminology and Psychology and a Master of Arts in Clinical Psychology with specialization in Mental Health Counselling. She also completed a Cross-Cultural Facilitations Skills Intensive for Diversity Trainers in Berkley, California.