HSABC Webinar: Emotional Intelligence in the Workplace- Frontline Worker

April 19, 2022, 10:00 - 11:30 AM

In this 1 ½ hour long webinar we will delve into the social and emotional skills that will help you sustain positive relationships in the workplace. The webinar will highlight the skills of identifying and regulating your own feelings, tuning into the feelings of others and understanding their perspective, and using this knowledge to guide you toward constructive social interactions.

Instructor: Amanda Thiessen

Amanda specializes in helping individuals and organizations manage workplace stresses and make positive changes.

As a ‘Stress Strategist,’ Amanda works with individuals through the process of inquiry to support people in gaining clarity and finding solutions to challenges. She offers a range of workshops to organizations to facilitate the creation of safe, supportive, and positive work environments.

Having worked for over 15 years in the non-profit world, she has firsthand knowledge of the kinds of experiences that exemplify working in front-line capacities. Her experience includes working in the areas of addiction, victim services, mental health and developmental disabilities.

Although Amanda has a BA in Psychology, a Bachelors of Social Work and a MA in Theology, her greatest accomplishments remain being a loving partner, a devoted mother, and a good friend.