Search Homelessness Services Association of BC

Job Description / Duties

Requisition ID: 39975

Main Purpose & Function
The Carnegie Community Centre, located in the Downtown Eastside, provides programing in cultural, recreational, arts and education programs for an ethnically and socially diverse population, including many who are homeless or on low fixed income. Reporting to the Office Coordinator, the Office Support Clerk is a frontline receptionist that provides clerical and administrative support services to the centre and its patrons. The successful candidate will require a sound knowledge of departmental practices & procedures and be proficient in using Microsoft Office suite.


Specific Duties & Responsibilities

Provide administrative support for programmers, use Publisher/Word to create posters, flyers brochures, tickets, process minutes, book centre rooms, sign up patrons for out trips and create workshop presentations in PowerPoint.
Frontline reception, assist patrons with faxing, copying and providing information about agencies in the DTES and provides information to the general public regarding the centre's programs, regulations and procedures.
Use Excel and SAP to process P2P related tasks.
Online ordering of office supplies in SAP.
Create and reconcile the Carnegie Kitchen catering receivables.
Maintains office records in manual and computerized files using VanDocs.
Assists in ensuring office equipment is maintained and repaired.
Provides back up for Office Support Clerk III (Payroll/Payables Clerk).

Qualifications / Required Skills

Qualifications

Education and Experience:

Completion of Grade 12, including or supplement by course in Microsoft Word, Excel and Publisher, PowerPoint, SAP CATs, SAP Material Management Modules, and standard commercial subjects, or an equivalent combination of training and experience.
Sound office related experience.
Supervisory experience preferred.

Knowledge, Skills and Abilities:

Excellent communication skills and ability to deal tactfully and effectively with the public, including difficult patrons, those with alcohol or drug dependencies and people of culturally diverse and economically disadvantaged backgrounds.
Knowledge of the programs, facilities and policy of the Centre would be an asset.
Knowledge of the Downtown Eastside community and its services.
Thorough knowledge of business English and arithmetic.
Ability to operate a computer and a demonstrated working knowledge of a variety of software file management systems Outlook and VanDocs.
Intermediate knowledge of Microsoft Word, Publisher and PowerPoint.
Advance knowledge of Microsoft Excel.
SAP time entry and P2P training preferred.
Accurate typing to at least 50 wpm.
Must be available to flex hours to attend evening meetings on request.
Demonstrated ability to handle a high volume of work with frequent interruptions.


Record Checks:

A Police Record Check is a requirement of this position. A clearance requires the absence of any criminal charges or convictions related to this position.


The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

Additional Information

Business Unit/Department: Arts, Culture and Community Services (1200)

Affiliation: CUPE 15 Non Pks

Employment Type: Auxiliary/Casual

Position Start Date: December 2023

Salary Information: Pay Grade GR-015: $26.87 to $31.56 per hour



Application Close: December 3, 2023

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion on our website.

Salary: Pay Grade GR-015: $26.87 to $31.56 per hour

Contact Information

https://jobs.vancouver.ca/job/Vancouver-Office-Support-Clerk-III-Brit-V6A-4K6/1100902600/

Employer Profile

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.