Search Homelessness Services Association of BC

Job Description / Duties

Main Purpose and Function
The Manager, Coordination & Strategic Initiatives reports into and provides business planning and project coordination support for the Managing Director, Social Operations. This position coordinates projects such as Departmental metrics, process improvements, coordinated planning, and facilitates the timely and accurate flow of relevant business information across Social Operations centres with a focus on efficiency, effectiveness, and strategic planning. The Manager, Coordination & Strategic Initiatives also provides research, analysis, data stewardship, reporting, and project management expertise in accomplishing Social Operations goals and objectives.

Specific Duties and Responsibilities
- Provides project coordination and project delivery support to the Managing Director, Social Operations.
- Leads the development and implementation of business performance management tools and measurement systems to facilitate and support operations.
- Determines and executes key project initiatives that will drive business operations.
- Assists in preparing strategic plan and work plans by analyzing trends and forecast.
- Develops and maintains effective relationships that lead to a thorough understanding of current and emerging business needs and contribute to the business’ strategic and operational goals and plans.
- Develops and implements best practices to meet business objectives.
- Coordinates administrative processes to ensure consistent approaches, support coordinated responses to City-wide process such as work-planning and reporting.
- Leads the development of the project tracking system to track and monitor the progress of actions, tasks and work streams towards delivering the operational goals and objectives.
- Coordinates and works with operational teams to improve business processes and planning methods.
- Identifies business operational problems and provide recommendations for improvements.
- Plans and develops project charter templates, implementation plan templates, program evaluation templates, and reporting mechanism templates.
- Supports business direction and needs and develop solutions, roadmaps and assessment of potential business impacts.
- Other duties/responsibilities as assigned.

Qualifications / Required Skills

Qualifications
Education and Experience:
- University graduation in Business Administration, Finance, Commerce or other related area.
- Five (5) years experience as a business manager or relevant managerial role, or an equivalent combination of education and experience.

Knowledge, Skills and Abilities:
- Knowledge of strategic orientation and business acumen with a thorough knowledge of business processes.
- Leadership skills and the ability to make sound decisions.
- Skilled at business planning, business analysis, business case preparation and evaluation.
- Skilled at project management and organization skills, including attention to detail.
- Skilled at identifying and promoting opportunities to improve existing processes and procedures.
- Ability to work under pressure in meeting deadlines and changing priorities.
- Abilities in written communication, verbal communication and presentation skills.
- Excellent organisational skills, with the ability to concurrently manage multiple tasks and competing priorities.
- Ability to work independently and within a variety of work teams.
- Proficiency in office productivity tools and technology.

Additional Information

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.

The City of Vancouver has a COVID-19 Mandatory Vaccination Policy. All external applicants applying to the City of Vancouver are required to be fully vaccinated as a condition of hire and subject to this policy as a condition of ongoing employment. Candidates may only be exempted from this requirement if they request and are approved for an accommodation based on a reason related to a Human Rights Code ground (such as disability). Such a request must be made during, not after, the recruitment process.

Business Unit/Department: Arts, Culture and Community Services (1200)
Affiliation: Exempt
Employment Type: Regular Full Time
Position Start Date: November 2022
Salary Information: Pay Range 80: $89,283 to $111,609 per annum

Application Close: September 25, 2022
At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

Before you click Apply now

Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx.. 5-10mins. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a tailored summary of skills and experience related to the position.

Salary: Pay Range 80: $89,283 to $111,609 per annum

Contact Information

Please submit your application at: https://jobs.vancouver.ca/job-invite/36906/

Employer Profile

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.