Job Board > Victim Services Worker - Downtown Eastside Women's Centre

Victim Services Worker - Downtown Eastside Women's Centre

Province: Vancouver, British Columbia
Position: Victim Services Worker
Deadline: April 13, 2023
Posted: March 13, 2023

Job Description / Duties

Provides crisis response and intervention as necessary
 Provides emotional support to women through active listening, debriefing and validating
women’s emotions
 Assesses women’s need for other services and refers them to appropriate internal and
external services and programs
 Assists women with the application for Criminal Injury Compensation and with Victim Impact
 Supports women’s interests and rights by performing duties such as liaising for women with
the police and Crown Counsel, obtaining information about cases status and hearing dates
 Provides information on crime prevention to women to help them avoid re-victimization
 Provides court support services such as explaining court processes and trial procedures and
providing court orientation on court preparation
 Consults and liaises with community service agencies to maintain up-to-date information on
available resources and develop community relations
 Promotes monthly programming focused on violence against women
 Participate in political lobbying efforts concerning relevant issues such as violence against
women and justice reform
 Maintains and provides statistical reports and adhere to funders reporting requirements
 Supports the operational needs of the organization by attending staff meetings and staff
development training opportunities, sitting on various committees as needed, attending
fundraising events
 Acts as an ambassador for DEWC by representing and modelling DEWC mission and values
 Follows cleaning and safety protocols
 Other related duties not specified that may be assigned from time to time

Qualifications / Required Skills

Two (2) years recent related experience working with low-income women or an equivalent
combination of education, training and experience
 Must have a strong working knowledge and analysis of the issues impacting women in the
downtown east side, including violence against women, mental health, homelessness, and
 must work from strong feminist analysis and within an anti-oppression framework
 Must have a strong working knowledge of victim services including Victims of Crime
Compensation and related court processes
 Excellent writing and research skills including the ability to write victim’s compensation
applications and victim impact statements
 Understanding of and practices a trauma informed care response when working with women
 Efficient organizational and administrative skills including record keeping, report writing
scheduling, and problem-solving abilities
 Demonstrated computer and IT aptitude
 Skilled in program facilitation and development as well as working in partnerships with allied
service providers
 Strong conflict resolution skills and practice
 Demonstrated crises intervention training and experience
 Excellent communication skills required, including the ability to work in a respectful and
cooperative manner with co-workers, and centre members
 Ability to work within a chaotic environment and with a diverse community of women
 A First Aid certificate is required
 Candidate must undergo a criminal record check
 Women with addiction issues need to be at least 2 years clean and sober
 Hourly position that requires some work outside of normal business hours to undertake
position responsibilities, meet deadlines, and ensure delivery of high quality programs and

Additional Information

Healthcare: Extended health & dental coverage
including vision; prescription medications; alternative
therapies; EAP; life insurance; and long-term
Paid time off: 3 weeks paid vacation in the 1st year,
4 weeks after 1 year; 13 paid statutory holidays; 12
paid sick days annually; and access to time off to
handle family or personal situations
For your Retirement: Enrolled in the Municipal
Pension Plan with a matching contribution from
Other perks: Compressed work schedule;
employee loan program; regular staff development
days; and DEWC employees are considered first for
any open positions

 Permanent– Full-time, 9 day fortnight schedule
 Union: BCGEU / Salary $24.23 hr.
 Posting Closing Date: Open until the position is filled Start Date: ASAP

Submit cover letter and resume to: Victim Services Worker hiring via email
For full job description visit:

Indigenous women and women of colour are strongly encouraged to apply / Additional languages spoken
an asset.
**While we thank all applicants for their interests, only shortlisted candidates will be contacted**

Salary: $24.23/hr

Contact Information

Employer Profile

The Downtown Eastside Women’s Centre (DEWC) exists to support and empower women and
children, living in extreme poverty in the Downtown Eastside of Vancouver, who are particularly
vulnerable to violence, exploitation, injustice and injury. Through low barrier Drop-In Centers
and Emergency Shelters, DEWC provides basic need services, programs, and specialized
supports to over 700 women and children daily to help them survive the conditions that surround