Discussion topics include:

• COVID-19 and impact on our mental health - especially as shelter workers (the normalizing part and knowing what to expect re: stigma during pandemics, why this situation causes so much anxiety due to uncertainty & lack of power/control, challenges unique to helping professions like being away from your own family/not being able to care for them, worrying about your own health, frustrations with others not following hygiene or social distancing protocols).
• Tips for front line workers on how to cope (e.g. understanding uncertainty, what is/isn't in your control, perceived vs actual risk, radical acceptance where possible, focusing on values, etc).
• Tips for managers on supporting staff (e.g. communication, increasing their sense of control, space for debriefing/processing events, understanding people cope differently, etc) -Tips specific for people who already have anxiety/trauma/other mental health challenges.

Instructor: Dr Heather Fulton

Dr. Heather Fulton is a Registered Psychologist currently working as a supervisor of Psychiatry Resident Psychotherapy Training at Royal Columbian Hospital.  She previously worked at the Burnaby Centre for Mental Health and Addiction as well as maintains a private practice.  She has been studying, researching and working in the area of concurrent disorders, particularly with vulnerably housed individuals, for over 15 years.  She is also a past volunteer of the Calgary Drop-in and Rehab Centre- a large facility in downtown Calgary that offers various levels of housing support, meals, essential health services as well as employment training.

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