HSABC’s Supervision 101 webinar outlines the steps managers can take to

effectively manage staff to improve employee performance. Special sections on absenteeism and

problematic employee behaviour are explored with tips on documentation and ways managers

can affect positive change in the workplace. HSABC’s Managing for Improved Performance

webinar is geared for those in management and supervisory positions and is suitable for both

union and non-union employers.

Instructor: Marsha Goldford

Marsha Goldford is a chartered professional in Human resources, currently employed with Developmental Disabilities Association (DDA) as their Director of Training and Development. Marsha has a Master’s in Public Administration from Queen’s University, and a Graduate Certificate in Human Resource Management from Royal Roads University.

Marsha is also an active community volunteer serving as a director on housing boards and as a mentor with the BC Human Resources Management Association and Dress for Success Professional Women’s Group

How to Register for Training Courses:
If your organization is a member of HSABC
- login with your login credentials
- if you do not have your own account/login, please click the Member rate and follow prompts for setting up an account.

If your organization is not a member of HSABC, please select the Non-member rate and create a guest account.

Why do I need an account?
You will be able to log into the private area and view your training courses and certificates.