Job Board > Tenant Support Worker #1598 - Lookout Housing and Health Society

Tenant Support Worker #1598 - Lookout Housing and Health Society

Province: Mission , British Columbia
Position: Tenant Support Worker #1598
Deadline: July 11, 2024
Posted: July 4, 2024

Job Description / Duties


POSITION: Tenant Support Worker (Grid 34) 1 Full Time Temporary – Cedar Valley Corrections, Mission

(Position is temporary)


• Tuesday through Saturday
• Shift times will be 23:30 – 07:30 Hours
• Shifts are 7.5 hours in length
• Days of rest shall be consecutive. Schedule may change with two weeks’ notice
• Probationary/qualifying period will be 488 hours with mid and end point reviews


The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. The TSW works with residents to provide assistance, support, education, and skills training. The TSW will work with tenants to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement.

JOB DUTIES (In Brief):

• Will participate in tenant intakes, and provide support services and assessments
• Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
• Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis
• Complete required paperwork and maintain statistical and evaluative data
• Assist with volunteers and practicum students on site
• Some external work is likely to occur; use of an automobile may, at times, be useful
• Supporting and assisting the individual in the reintegration into the community
• Checking in on the individual at regular intervals
• Supporting other tenants at the site as needed
• Conducting building and perimeter checks at regular intervals
• Responsible for complying with and contributing to all aspects of health and safety program

Qualifications / Required Skills


• Related Diploma or Certificate; or minimum Grade 12 education plus two (2) years of recent related experience; or an equivalent combination of education, training, and experience
• Familiarity with community resources, particularly addiction, mental health, and harm reduction
• Must have current Occupational First Aid Level 1 Certificate
• Must have two doses of COVID 19 Vaccine
• Crisis Intervention Skills Training is an asset
• Class 4 driver's Licence is an asset
• Ability to work independently or in a team setting
• Strong ability to manage stress and organize workload
• Excellent communication, writing, documentation, and organizational skills
• Ability to understand and maintain clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Quick learner and self-motivated
• Strong physical and mental ability to perform work tasks and operate job related equipment
• A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
• In Depth Criminal Record Clearance for the Vulnerable Sector
• Successful applicants will need to undergo fingerprinting
• Staff will require Correctional Services Reliability Security Clearance

Additional Information

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

Salary: $31.56 (as per the Collective Agreement)

Contact Information

TO APPLY: Submit cover letter and resume, and quote Job Posting # in subject line to:

CLOSING DATE: Applications will be accepted until July 11, 2024 at 5:00pm

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify manager of intent to apply. External applicants will be reviewed after Internal.

c. BCGEU, Shop Steward

Employer Profile

Lookout Housing and Health Society is a charitable organization and social safety net that provides housing and a range of support services to adults with low or no income, who have few, if any, housing or support options. As the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. We believe that helping people help themselves is essential in addressing homelessness and all the issues that surround it. Securing appropriate housing is the first and most essential step in achieving responsible and independent individuals. For more information about Lookout, please visit