Job Board > Tenant Support Worker #0313 - Lookout Housing and Health Society

Tenant Support Worker #0313 - Lookout Housing and Health Society

Province: Vancouver, British Columbia
Position: Tenant Support Worker #0313
Deadline: May 26, 2022
Posted: May 19, 2022

Job Description / Duties


Saturday through Sunday

Shift times will be 08:00 – 16:00 Hours

Shifts are 7.25 hours in length

Days of rest shall be consecutive. Schedule may change with two weeks’ notice

Probationary/qualifying period will be 488 hours with mid and end point reviews


The Tenant Support Worker (TSW) – Life Skills reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. The TSW – Life Skills teaches and develops life skills with residents, in groups or individually. Will work with tenant to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement.

JOB DUTIES (In Brief):

Accompany and assist residents with shopping and community kitchen activities

Teach hygiene and organization skills to aid tenants in room and personal cleaning

Arrange educational or training events for residents if applicable

Participate in tenant intake and provide support service and assessment

Will identify challenges for tenant and develop service plans, crisis intervention, administer finances and medication

Ensure that basic needs are met by working closely with the individual on a long-term, ongoing basis

Complete required paperwork and maintain statistical and evaluative data

Assist with volunteers and practicum students on site

Some external work is likely to occur. Use of an automobile may, at times, be useful

Qualifications / Required Skills


Related Diploma or Certificate; or minimum Grade 12 education plus two (2) years of recent related experience; or an equivalent combination of education, training, and experience

Familiarity with community resources, particularly addiction, mental health, and harm reduction

Must have current Occupational First Aid Level 1 Certificate

Must have two doses of COVID 19 Vaccine

Crisis Intervention Skills Training is an asset

Class 4 driver's License is an asset

Ability to work independently or in a team setting

Strong ability to manage stress and organize workload

Excellent communication, writing, documentation, and organizational skills

Ability to understand and maintain clientele/worker boundaries

Ability to work with disadvantaged and challenging adults in a diverse environment

Quick learner and self-motivated

Strong physical and mental ability to perform work tasks and operate job related equipment

A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use

Criminal Record Clearance for the Vulnerable Sector

Additional Information

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

Salary: $26.42 Per Hour (as per the Collective Agreement)

Contact Information

TO APPLY: Submit cover letter and resume, and quote Job Posting # in subject line

CLOSING DATE: Applications will be accepted until May 26, 2022 at 5:00pm

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify manager of intent to apply. External applicants will be reviewed after Internal.

c. BCGEU, Shop Steward

Employer Profile

Lookout Housing and Health Society is a charitable organization and social safety net that provides housing and a range of support services to adults with low or no income, who have few, if any, housing or support options. As the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. We believe that helping people help themselves is essential in addressing homelessness and all the issues that surround it. Securing appropriate housing is
the first and most essential step in achieving responsible and independent individuals. For more information about Lookout, please visit