Job Board > Specialized Services Supervisor - Downtown Eastside Women’s Centre
Position: Specialized Services Supervisor
Deadline: May 12, 2022
Posted: April 12, 2022
Job Description / Duties
Job Summary
The Specialized Services Supervisor is responsible for overseeing specialized services through effectively planning, coordinating, scheduling, supervising, and directing program employees. She
will ensure specialized services meet the funding contract requirements as well as the philosophy, mission and mandate of DEWC. She is responsible for a range of human resources matters
including acting in the absence of the Manager handling emergent and routine issues. Reporting directly to the Specialized Services Manager, the Specialized Services Supervisor will work in collaboration with other DEWC staff to promote integrated services to women. She will work from a feminist perspective and within an anti-oppression framework.
Key Duties & Responsibilities
Coordinate Specialized Services programs including the full range of human resources matters which will include participating in the recruitment, hiring, orientation, scheduling, evaluations, training & professional development, and discipline of program staff
Supervise and support specialized service staff to ensure adherence with DEWC mission and mandate, position roles and responsibilities, DEWC policies and procedures, collective
agreement, health and safety standards, and funding contract requirements
Develop and support specialized services with the goal of promoting integrated services to women, including intake and assessment
Work in collaboration with other DEWC staff to support women’s access to services, and supports including referrals to internal and external services
Work with women who are homeless or at risk of homelessness and who live in the Downtown Eastside of Vancouver to assess their eligibility for specialized and support services
Oversee and manage intakes to reduce barriers such as wait times
Networks with relevant agencies to assist in the development of workshops, groups, and programs to support women
Contributes to program reporting including monthly newsletter contributions, funder reporting requirements, quarterly board reports and annual report to the membership.
Maintains and up-dates operational documents and manuals as well as personnel files
Other related duties not specified that may be assigned from time to time.
Qualifications / Required Skills
At least 2 years related experience in a supervisory positon preferably in a unionized environment
Must have a strong working knowledge and analysis of the issues impacting women in the dtes, including gender based violence, mental health, homelessness, and addictions
Candidate must work from strong feminist analysis and within an anti-oppression framework
Must have a strong working knowledge of and experience of the Housing First model as well as housing options for low-income community including social housing, cooperative housing;
and affordability housing societies
Excellent writing and research skills including the ability to research
Understanding of and practices a trauma informed care response when working with women
Efficient organizational skills including record keeping, scheduling, and problem-solving abilities
Demonstrated administrative and computer skills, including report writing and IT aptitude
Experience providing outreach, accompaniment and advocacy
Skilled in program facilitation and development as well as working in partnerships with allied service providers
Strong conflict resolution skills and practice
Demonstrated crises intervention training and experience
Experience providing assisted referral as well as familiarity with support services, agencies and community resources in the Downtown Eastside
Excellent communication skills required, including the ability to work in a respectful and cooperative manner with co-workers, volunteers, and center members
Ability to work within a chaotic environment and with a diverse community of women
Candidate must undergo a criminal record check
First Aid certificate and NVCI is required
Women with addiction issues need to be at least 2 years clean and sober
Hourly position that requires some work outside of normal business hours to undertake position responsibilities, meet deadlines, and ensure delivery of high-quality programs and services
Additional Information
Permanent, full-time, 9 day fortnight schedule
Excluded position
Salary: Hourly rate $29 - $33 depending on experience
Contact Information
careers@dewc.ca
Employer Profile
The Downtown Eastside Women’s Centre (DEWC) exists to support and empower women and children, living in extreme poverty in the Downtown Eastside of Vancouver, who are particularly vulnerable to violence, exploitation, injustice and injury. Through low barrier Drop-In Centers and Emergency Shelters, DEWC provides basic need services, programs, and specialized supports to over 700 women and children daily to help them survive the conditions that surround them. See website (www.dewc.ca) for details on our mission and mandate as well as programs and services.