Search Homelessness Services Association of BC

Job Description / Duties

The Specialized Services Program Manager is responsible for the day-to-day coordination of the Downtown Eastside Women's Centre Drop-In Centre specialized services programs. She oversees the day-to-day operations and human resources functions ensuring services provided are in line with the mission and mandate of the DEWC and in accordance with funding contracts.

Reporting directly to the Director of Operations, the Program Manager will work in collaboration with the Management Team to ensure integrated services operating in compliance with the mission and mandate of the Downtown Eastside Women’s Centre. She will work from a feminist perspective and within an anti-oppression framework.

Human Resources

Oversees the recruitment, hiring, orientation, scheduling, evaluations, training and professional development of Specialized Services staff.
Supervision of Practicum students. Supports and supervises specialized services staff to ensure that services are delivered in accordance with the mission and mandate, funding contracts, policies and procedures, job descriptions, program requirements, and with DEWC prioritize
Ensures personnel practices are up-to-date and in-line with the collective agreement and other relevant policies and legislation
Implements staff orientation, evaluation, and staff development and training systems that are specific to drop-in, programming, and specialized services staff needs and demands.
Supports the HR Administrator with scheduling staff and ensuring adequate staffing levels including calling in relief workers.

DEWC Programming

Works with program staff to develop and ensure specialized programming within the drop-in centre and emergency night shelter
In collaboration with the management and staff teams, review Centre programs and services to ensure they meet policy guidelines, funding contracts, and reflect established priorities.

Administration

Ensure the programs reporting compliance including monthly reports to the DEWC newsletter, funder reporting requirements, quarterly board reports and annual report to the membership.
Maintains and up-dates information sharing systems, including bulletin board lists and operational documents and manuals and handle and respond to correspondence.

Finances

Works with the Management Team and staff in the creation of the Annual Budget and review of financial statements ensuring funds are expended in compliance with approved budget and funding contracts.

Governance

Attends fundraisers, funders and other meetings as required by the contract or which support and/or benefits the operations of the Drop-In Centre.

Qualifications / Required Skills

-You have at least 3 years experience in a management position supervising staff, preferable within a unionized environment.
-You have Significant experience in non-profit management with at least 3 years experience in a management position.
-You will promote and articulate the mission, mandate, philosophy, and values of the Downtown Eastside Women's Centre
-You are knowledgeable of the issues impacting women in the dtes, including gender based violence, mental health, homelessness, and addictions with an understanding of trauma-informed care responses.
-You have efficient organizational skills including record keeping, scheduling, and problem-solving abilities
-You have a minimum 5 years related experience working with low-income women, at least 2 years in a women serving or inner city drop-in environment.

Additional Information

Benefits of Joining the DEWC Team

-Healthcare: Extended health includes MSP, dental, vision, prescription medications, select alternative therapies, EAP life insurance and long-term disability.
-Vacation & Leave: Vacation at 6% in the first year and 8% after. Sick leave credit Access to other special leaves to handle family or personal situations.
-For your Retirement: Enrolled in the Municipal Pension Plan with a matching contribution from DEWC.
-Other perks: Compressed work schedule, employee loan program; Regular staff development days; DEWC employees are considered first for any open position

POSITION DETAILS:

Start Date: ASAP/ Permanent, full-time, 9 day fortnight schedule
Excluded position/ Salary - $65,000 to $75,000 depending on experience + generous health and welfare benefits
Location – DEWC Drop-In Centre, 302 Columbia St. Vancouver
Application Closing Date: Until Position is Filled

Please send your cover letter and resume to careers@dewc.ca
For full job description visit: www.dewc.ca/careers

Indigenous women and women of colour are strongly encouraged to apply / Additional languages spoken an asset.

**While we thank all applicants for their interests, only shortlisted candidates will be contacted**

Salary: $65,000 to $75,000 depending on experience

Contact Information

Please send your cover letter and resume to careers@dewc.ca

For full job description visit: www.dewc.ca/careers

Employer Profile

The Downtown Eastside Women’s Centre exists to support and empower women and children living in extreme poverty in the Downtown Eastside of Vancouver. High levels of violence, homelessness, addictions and poverty characterize this community where women and children are particularly vulnerable to exploitation, injustice and injury. Through the Drop-In Centre and Emergency Night Shelter, we provide practical support to over 600 women and children daily to survive the conditions of ill health and violence that surround them.