Job Board > Shelter Resource Worker #1613 - Lookout Housing and Health Society

Shelter Resource Worker #1613 - Lookout Housing and Health Society

Province: Abbotsford, British Columbia
Position: Shelter Resource Worker #1613
Deadline: July 16, 2024
Posted: July 9, 2024

Job Description / Duties


POSITION: Shelter Resource Worker (Grid 21) 1 Full Time Temporary – The Lighthouse Shelter, Abbotsford

(Position is temporary until incumbent returns)


· Tuesday through Saturday
· Shift times will be 23:30 – 07:30 Hours
· Shifts are 7.5 hours in length
· Days of rest shall be consecutive. Schedule may change with two weeks’ notice
· Probationary/qualifying period will be 488 hours with mid and end point reviews
· Night premium will be given to staff that work 50% or more of their shift between 0:00-08:00 Hours


The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. SRWs are direct service staff working within a 24-hour, 7-days-a-week emergency shelter for homeless adults who struggle with a variety of issues such as homelessness, addictions, and mental health. The SRW provides intakes, orientations, and support for guests entering the shelter. The SRW will connect with public service agencies relevant to the needs of the shelter guests.

JOB DUTIES (In Brief):

· Provide support, supervision, and assistance to homeless adults who may be facing multiple barriers
· Accept referrals, and identify and share information with a variety of Lookout’s external resources
· Refer guests to a variety of community services
· Interview and provide basic necessities; ensuring a safe and supportive environment for all
· Complete required records and maintain statistical data
· Support others in the shelter who are in need of assistance
· Provide assistance for new staff
· Job duties are complex and may have a few disagreeable factors
· Responsible for complying with and contributing to all aspects of health and safety program

Qualifications / Required Skills


· Related Certificate; or minimum Grade 12 education, plus two (2) years of recent related experience; or equivalent combination of education, training, and experience
· Familiarity with community resources; such as addiction, mental health, income assistance and harm reduction
· Must have current Occupational First Aid Level 1 Certificate
· Must have two doses of COVID 19 Vaccine
· Crisis Intervention Skills (CPI), Naloxone and Trauma Inform Practice training is an asset
· Ability to work independently or in a team setting
· Strong ability to manage stress and organize workload
· Excellent communication, writing, documentation, and organizational skills
· Understands and maintains clientele/worker boundaries
· Ability to work with disadvantaged and challenging adults in a diverse environment
· Strong physical and mental ability to perform work tasks and operate job related equipment
· A minimum of two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
· Criminal Record Clearance – Vulnerable Sector required

Additional Information

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

Salary: $27.92 (as per the Collective Agreement)

Contact Information

TO APPLY: Submit cover letter and resume, and quote Job Posting # in the subject line to:

CLOSING DATE: Applications will be accepted until July 16, 2024 at 5:00pm

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify manager of intent to apply. External applicants will be reviewed after Internal.

c. BCGEU, Shop Steward

Employer Profile

Lookout Housing and Health Society is a charitable organization and social safety net that provides housing and a range of support services to adults with low or no income, who have few, if any, housing or support options. As the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. We believe that helping people help themselves is essential in addressing homelessness and all the issues that surround it. Securing appropriate housing is the first and most essential step in achieving responsible and independent individuals. For more information about Lookout, please visit