Job Board > Program Support Worker #0826 - Lookout Housing and Health Society

Program Support Worker #0826 - Lookout Housing and Health Society

Province: Surrey , British Columbia
Position: Program Support Worker #0826
Deadline: March 21, 2023
Posted: March 14, 2023

Job Description / Duties


POSITION: Program Support Worker (Grid 34) 1 Full Time Temporary – Grosvenor House, Surrey

(Position is temporary)


· Sunday through Thursday
· Shift times will be 23:00 – 07:00 Hours
· Shifts are 7.5 hours in length
· Days of rest shall be consecutive. Schedule may change with two weeks’ notice
· Probationary/qualifying period will be 488 hours with mid and end point reviews


The Program Support Worker reports to the Program Manager or designate and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Program Support Worker carries out a variety of duties related to the operation of the facility including accepting referrals based on predetermined criteria, intake and orienting guests, providing Resource that meets the mental, developmental and/or physical disabilities of the guests. This position deals with the public, other service agencies and professionals involved in the Resource of the guests.

JOB DUTIES (In Brief):

· Will participate in tenant intakes, and provide support services and assessments
· Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
· Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis
· Complete required paperwork and maintain statistical and evaluative data
· Assist with volunteers and practicum students on site
· Some external work is likely to occur; use of an automobile may, at times, be useful

Qualifications / Required Skills


· Diploma in Community Social Services
· Minimum Grade 12 education plus two (2) years of recent related experience; or an equivalent combination of education, training, and experience
· Familiarity with community resources, particularly addiction, mental health, and harm reduction
· Must have current Occupational First Aid Level 1 Certificate
· Must have two doses of COVID 19 Vaccine
· Must have Class 5 driver's License, Drivers Abstract and Business Insurance
· Crisis Intervention Skills Training is an asset
· Ability to work independently or in a team setting
· Strong ability to manage stress and organize workload
· Excellent communication, writing, documentation, and organizational skills
· Ability to understand and maintain clientele/worker boundaries
· Ability to work with disadvantaged and challenging adults in a diverse environment
· Quick learner and self-motivated
· Strong physical and mental ability to perform work tasks and operate job related equipment
· A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
· Criminal Record Clearance for the Vulnerable Sector

Additional Information

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

Salary: $26.42 (as per the Collective Agreement)

Contact Information

TO APPLY: Submit cover letter and resume, and quote Job Posting # in subject line to:

CLOSING DATE: Applications will be accepted until March 21, 2023 at 5:00pm

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify manager of intent to apply. External applicants will be reviewed after Internal.

c. BCGEU, Shop Steward

Employer Profile

Lookout Housing and Health Society is a charitable organization and social safety net that provides housing and a range of support services to adults with low or no income, who have few, if any, housing or support options. As the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. We believe that helping people help themselves is essential in addressing homelessness and all the issues that surround it. Securing appropriate housing is the first and most essential step in achieving responsible and independent individuals. For more information about Lookout, please visit