Search Homelessness Services Association of BC

Job Description / Duties

The Program Support Worker reports to the Program Manager or designate and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Program Support Worker carries out a variety of duties related to the operation of the facility including accepting referrals based on predetermined criteria, intake and orienting guests, providing Resource that meets the mental, developmental and/or physical disabilities of the guests. This position deals with the public, other service agencies and professionals involved in the Resource of the guests.

JOB DUTIES (In Brief):
· Will participate in tenant intakes, and provide support services and assessments
· Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
· Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis
· Complete required paperwork and maintain statistical and evaluative data
· Assist with volunteers and practicum students on site
· Some external work is likely to occur; use of an automobile may, at times, be useful

Qualifications / Required Skills

· Diploma in Community Social Services
· Minimum Grade 12 education plus two (2) years of recent related experience; or an equivalent combination of education, training, and experience
· Familiarity with community resources, particularly addiction, mental health, and harm reduction
· Must have current Occupational First Aid Level 1 Certificate
· Must have two doses of COVID 19 Vaccine
· Crisis Intervention Skills Training is an asset
· Must have Class 5 driver's License, Drivers Abstract and Business Insurance
· Ability to work independently or in a team setting
· Strong ability to manage stress and organize workload
· Excellent communication, writing, documentation, and organizational skills
· Ability to understand and maintain clientele/worker boundaries
· Ability to work with disadvantaged and challenging adults in a diverse environment
· Quick learner and self-motivated
· Strong physical and mental ability to perform work tasks and operate job related equipment
· A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
· Criminal Record Clearance for the Vulnerable Sector

Salary: $26.42 Per Hour (as per the Collective Agreement)

Contact Information

To apply submit cover letter and resume, and quote Job Posting # in subject line

Employer Profile

Lookout Housing and Health Society is a charitable organization and social safety net. We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options.