Job Board > Manager, Security and Violence Prevention - City of Vancouver

Manager, Security and Violence Prevention - City of Vancouver

Province: Vancouver, British Columbia
Position: Manager, Security and Violence Prevention
Deadline: March 20, 2022
Posted: February 25, 2022
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Job Description / Duties

The Security and Violence Prevention Manager leads the development, coordination, and implementation of a security and violence prevention program, including policies, procedures, protocols, and training, across Non Market Housing, Homelessness Services, and Social Operations that considers both the need for consistency and recognition of the unique service and operating circumstances of each of these essential services. The Manager plays an integral role in the development and implementation of strategies to prevent, address, and/or reduce the risk of violence within the workplace in a way that reflects the mission and values of the City of Vancouver, supporting the physical and psychological health and safety of employees, and respects the complexities of the communities we serve.

This is collaborative work focusing on developing and implementing strategic, systematic, and behavioral approaches to security and violence prevention methodologies, including but not limited to: development of policies and procedures, development and delivery of de-escalation training, as well as incident response follow up that reflects legislative and leading practices, including ongoing efforts to ensure processes and practice are aligned with the City’s Reconciliation Framework, Equity Framework, and trauma-informed practices.

The position reports to the Managing Director (MD), Social Operations and will work collaboratively with the Directors and Senior Managers of the Community Centres, Homelessness Services Outreach, and Non-Market Housing Operations while providing professional and expert support to the Security Coordinators and staff teams at each location. The position will provide guidance, and at times direction to Security Coordinators in consultation with the Community Centre Directors. This position will also come into contact with and provide advice to staff and supervisors who have been threatened or experienced violence in the workplace.

Other key contacts include Organizational Health and Safety and City Protective Services to ensure work aligns with City and legislative requirements; colleagues across the City of Vancouver who have similar responsibilities; local law enforcement; external stakeholders and counterparts.

Qualifications / Required Skills

Education and Experience:
- University degree in a related field (such as social sciences, business administration, project management) supplemented by courses in security, violence prevention, or occupational health and safety, or equivalent combination of education and experience
- Extensive security and violence prevention experience (minimum five years), ideally in similar environment
- Preferred education includes: Non Violent Crisis Intervention, Mental Health First Aid, Occupational First Aid 1, Overdose Response, Basic or Advanced Security Training, Project Management Certificate

Knowledge, Skills and Abilities:
Safety and Prevention
- Demonstrated knowledge and experience in developing and implementing security, and, in particular, violence prevention programs
- A broad knowledge base of principles and techniques related to safety, security and violence prevention including de-escalation, crisis intervention, physical security, and incident debriefing.
- Thorough knowledge of security and violence prevention policies, procedures, techniques, principles, standards, and requirements as they relate to the work performed.
- Skilled in conflict resolution and de-escalation practices.
- Experience in developing policies, procedures, and supporting processes that ensure work is conducted in a physically and psychologically safe manner.
- Working knowledge of WorkSafe BC Violence Prevention requirements, as well as basic knowledge of Criminal Code, Charter of Rights, Freedom of Information and Privacy Act, and Security Services Act.

Project Management
- Strong project management skills demonstrated through leading complex, time-bound projects across diverse portfolios.
- Demonstrated experience leading collaborative, high functioning project teams.
- Ability to influence and lead change without direct authority.
- Demonstrated ability to bring diverse groups together to achieve consensus.
- Demonstrated ability to mentor and coach.
- Ability to solve complex problems and provide alternate solutions
- Ability to be self-directed and take initiative, while still being a team player and having a flexible "can-do" approach.

Other
- Experience working with individuals who face multiple barriers including chronic physical and mental health conditions, drug and or alcohol dependency, as well as the impacts of trauma, isolation, marginalization, and colonization on equity denied groups.
- Exceptional interpersonal skills including tact, diplomacy, and ability to establish rapport with internal and external groups and ability to build consensus among diverse stakeholders.
- Ability to handle confidential and / or sensitive information with a high degree of discretion and impartiality.
- Ability to converse with, write reports for, and create / deliver presentations in ways that support problem solving and planning, with an ability to adjust communication styles to the audience.
- Good computer skills and demonstrated ability to work with Microsoft Office.
- Demonstrated self-awareness and commitment to values of diversity and equity and the reduction of acts of interpersonal violence.
- Experience developing training content and delivering training/coaching to a variety of workplace
parties using adult learning principles.
- Schedule flexibility to accommodate variations outside of regular business hours, as needed.

Additional Information

Further information regarding the position can be found here: https://jobs.vancouver.ca/job-invite/35539/

Contact Information

Please kindly submit your application at: https://jobs.vancouver.ca/job-invite/35539/

Contact: Recruitment Team, City of Vancouver
Email: recruitment@vancouver.ca

Employer Profile

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.