Search Homelessness Services Association of BC

Job Description / Duties

Main Duties and Responsibilities:
 Model Christ in word and deed.
 Greet and assist visitors, volunteers, guests, tenants, suppliers, service providers and clients
 Monitor age, sobriety, and gender of guests coming into the building where appropriate.
 Sign visitors in and out, providing temporary security passes.
 Answer and direct incoming calls (multi-line switchboard).
 Arrange and accept courier deliveries.
 Provide administrative support services, including word processing, filing, preparing reports and
other general office duties.
 Maintain a clean and well-organized lobby and reception area.
 Maintain security of building, including monitoring the building security system and contact
appropriate individuals if there are any concerns.
 Provide support for Chaplaincy/Outreach/Shelter as needed.
 Assist with the Men’s Shelter intake/discharge and perimeter security of facility.
 Assist by referring guests to other services, as required.
 Complete administrative responsibilities (i.e. time log, stories, reports, stats).
 Participate in staff meetings, training and development opportunities.
 Provide support to staff and departments, on an as-and-when required basis.
 Train and support new staff, volunteers and interns.
 Adhere to all UGM published policies, practices and procedures, including Occupational Health and
Safety.
 Perform other duties as assigned

Qualifications / Required Skills

If you are considering employment with UGM, you must:
• be legally entitled to work in Canada
• be able to demonstrate compatibility with our Core Values
• agree with our Statement of Faith
• be willing to provide, as a condition of employment, a current criminal record check, with vulnerable sector search, if you are the successful candidate.

Additional Information

To submit your cover letter and résumé by December 6, 2022, visit ugm.ca/careers. If you have questions about this posting, please contact Corrina Darko, Manager, People & Culture at 604-215-5430.

Salary: 22.32

Contact Information

If you have questions about this posting, please contact Corrina Darko, Manager, People & Culture at 604-215-5430.

Employer Profile

The Opportunity
Do you enjoy greeting and assisting a wide variety of individuals by being friendly, answering their questions, and pointing them in the right direction? Do you desire to show the love of Jesus, intentionally connect with our DTES community members, and have a unique ability to be caring and firm with demanding individuals? Are you an effective communicator, highly service-oriented, adaptable, and looking to build on these skills? Then we may have an opportunity for you.
We are looking for a Front Desk Worker for our Hastings reception. The Hastings reception is open 24/7, serving UGM’s visitors, volunteers, guests, residents, tenants, and staff in a variety of ways. Along with greeting and assisting, you will also be providing general administrative support, building security, and back-up for the men’s shelter.
You will frequently deal with clients in crisis situations, brought about by diverse problems. There will be other staff nearby to assist as required.
This is a permanent part-time position. This position works a schedule of Monday, Tuesday, Wednesday, and every other Sunday from 12am (midnight) – 8 am. The starting wage for this position is $22.32 per hour. Hours worked between 10 pm – 6 am include a $3/hour shift premium. For a copy of the full job description, please visit our website.

Who We Are
Demonstrating the love of Christ, UGM feeds hope and changes lives through a faith-based continuum of care. We are a proud member of the Canadian Council of Christian Charities and have earned the Best Christian Workplace award again in 2021. We provide competitive salaries, generous vacation, and sick leave, an RRSP matching program, as well as the potential for educational assistance. A focus on employee resilience, support for professional development, engagement in meaningful work, and a fun and caring environment are all part of being a member of the UGM team. If you are someone who desires to learn and grow, has a passion to serve and make a difference, and connects with others with both humility and humor, then you will be a great fit at UGM.
What You’ll Need
If you are considering employment with UGM, you must:
• be legally entitled to work in Canada
• be able to demonstrate compatibility with our Core Values
• agree with our Statement of Faith
• be willing to provide, as a condition of employment, a current criminal record check, with vulnerable sector search, if you are the successful candidate.
How to Apply
To submit your cover letter and résumé by December 6, 2022, visit ugm.ca/careers. If you have questions about this posting, please contact Corrina Darko, Manager, People & Culture at 604-215-5430. We welcome applications from all qualified individuals and are especially-but not only- interested in applications from Indigenous, First Nations & Métis individuals.