Search Homelessness Services Association of BC

Job Description / Duties

Tenant Support Worker

Employment Status
Full Time Temporary until incumbent returns

Location
Red Lion Inn, Abbotsford

Days and Hours of work

Tuesday through Saturday
Shift times will be 15:00 - 23:00 Hours
Shifts are 7.5 hours in length
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Probationary/qualifying period will be 488 hours with mid and end point reviews
Night premium will be given to staff that work 50% or more of their shift between 00:00-08:00 Hours

Job Summary

The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. The TSW works with residents to provide assistance, support, education, and skills training. The TSW will work with tenants to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement.

Job Duties

Will participate in tenant intakes, and provide support services and assessments
Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis
Complete required paperwork and maintain statistical and evaluative data
Assist with volunteers and practicum students on site
Some external work is likely to occur; use of an automobile may, at times, be useful

Qualifications / Required Skills

Qualifications & Competence

Related Diploma or Certificate; or minimum Grade 12 education plus two (2) years of recent related experience; or an equivalent combination of education, training, and experience
Familiarity with community resources, particularly addiction, mental health, and harm reduction
Must have current Occupational First Aid Level 1 Certificate
Must have two doses of COVID 19 Vaccine
Crisis Intervention Skills Training is an asset
Class 4 driver's License is an asset
Ability to work independently or in a team setting
Strong ability to manage stress and organize workload
Excellent communication, writing, documentation, and organizational skills
Ability to understand and maintain clientele/worker boundaries
Ability to work with disadvantaged and challenging adults in a diverse environment
Quick learner and self-motivated
Strong physical and mental ability to perform work tasks and operate job related equipment
A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
Criminal Record Clearance for the Vulnerable Sector

Additional Information

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment 

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must apply through "Career Opportunities" on SAP. External applicants will be reviewed after Internal.

ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.

c. BCGEU, Shop Steward

Salary: $31.56 - 33.28 depending upon applicants' length of seniority (as per the Collective Agreement)

Contact Information

CLOSING DATE: Applications will be accepted until August 20, 2024 at 5:00pm

TO APPLY: Submit a cover letter and resume to: https://careers.lookoutsociety.ca/job/Abbotsford-Tenant-Support-Worker-BC-V2S-2C1/728881047/

**Employees of Lookout Housing and Health Society must apply online via the Internal Career Portal on SAP. **

Employer Profile

Lookout Housing and Health Society is a charitable organization and social safety net that provides housing and a range of support services to adults, with low or no income, who have few, if any, housing or support options. As the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. We believe that helping people help themselves is essential in addressing homelessness and all the issues that surround it. Securing appropriate housing is the first and most essential step in achieving independence for individuals. For more information about Lookout, please visit www.lookoutsociety.ca