Search Homelessness Services Association of BC

Job Description / Duties

Employment Status

Full Time Permanent

Lookout Housing and Health Society is a charitable organization and social safety net that provides housing and a range of support services to adults, with low or no income, who have few, if any, housing or support options. As the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. We believe that helping people help themselves is essential in addressing homelessness and all the issues that surround it. Securing appropriate housing is the first and most essential step in achieving independence for individuals. For more information about Lookout, please visit www.lookoutsociety.ca

Location

Lonzo Shelter, Abbotsford

Days and Hours of work

Saturday through Wednesday
Shift times will be 08:00 - 16:00 Hours
Shifts are 7.5 hours in length
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Probationary/qualifying period will be 488 hours with mid and end point reviews

Job Summary

The Outreach Worker reports to the Designated Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. Outreach workers provide a variety of support, direction, assistance and advocacy services to clients including, but not limited to, those facing challenges with stable housing, addictions, mental health, HIV etc. The Outreach Worker provides support and advocacy for treatment and follow up services for those who do not adequately utilize needed services.

Job Duties

· Accepts guest referrals from the Ministry offices. 

· Encourages guest to use community resources. Develops and fosters a good working relationship between the organization and such resources. 

· Maintains regular ongoing supportive communication between the guest and their Employment and Assistance Worker (EAW). May provide life skills training with regarding to behaviour management and/or money management; and poverty rights access of entitlement. 

· Assists guests in conducting scheduled annual/financial reviews and employment plans. 

· Maintains ongoing contact with the various guest’s supervising Employment and Assistance Worker and the Manager of the local office(s) from which referrals are received, with regard to guests, and provides progress discussions and/or reports. 

· Maintains appropriate records and ensures that all documentation is accurate and complete; the monies and cheques administered are appropriately receipted; and all document transmissions between guests and Ministry offices are recorded and documented. 

· Ensure that all work areas are maintained in a clean and tidy manner and that required supplies are in stock. 

· Will discuss, isolate and assess issues and develop a flexible plan of action

· Will ensure basic needs of clients are met and network, as needed, with community services

· Will provide crisis intervention as necessary, administer finances and medications or arrange coverage

· Complete required records and maintain statistical data

· Provide assistance for new staff, volunteers or students

· Job duties are complex and may have a few disagreeable factors

· Responsible for complying with and contributing to all aspects of health and safety program

Qualifications / Required Skills

Qualifications & Competence

· Related Diploma or Certificate; or minimum Grade 12 education plus two (2) years of recent related experience; or equivalent combination of education, training and experience; and prefer a minimum of one (1) year case management experience

· Familiarity with community resources; particularly addiction, mental health, welfare, and harm reduction

· Must have current Occupational First Aid Level 1 Certificate and a Class 5 Driver’s Licence and Driver’s Abstract

· Must have two doses of COVID 19 Vaccine

· Crisis Intervention Skills Training is an asset

· Ability to work independently or in a team setting

· Strong ability to manage stress and organize workload

· Excellent communication, writing, documentation, and organizational skills

· Understands and maintains clientele/worker boundaries

· Ability to work with disadvantaged and challenging adults in a diverse environment

· Strong physical and mental ability to perform work tasks and operate job related equipment

· A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use

· Criminal Record Clearance – Vulnerable Sector

Additional Information

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must apply through "Career Opportunities" on SAP External applicants will be reviewed after Internal.

ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.

c. BCGEU

Salary: $31.56 - 33.28 depending upon applicants' length of seniority (as per the Collective Agreement)

Contact Information

Closing Date: Applications will be accepted until October 3, 2024 at 5:00 pm

TO APPLY: Submit a cover letter and resume to: https://careers.lookoutsociety.ca/job-invite/1227/

**Employees of Lookout Housing and Health Society must apply online via the Internal Career Portal on SAP. **