Search Homelessness Services Association of BC

Job Description / Duties

Duties and Responsibilities
 Provide case management services to increase the continuum of and access to housing,
care, and other support services
 Assist women through the referral process to internal and external services such as housing
counseling, legal aid, income assistance, health services, education, etc. ensuring a
successful transfer of service
 Provide information, referral, and advocacy to women in such areas as income assistance,
housing, health services, drug & alcohol treatment and recovery, counseling, and education
 Provide crisis response and intervention as well as emotional support as necessary.
 Develop and maintain positive relationships with housing providers, to assist women in
accessing and maintaining housing
 Administer the Rental Supplement program within the parameters established
 Consult and liaise with community service agencies to maintain up to date information on
available resources
 Develop and facilitate informational workshops and programs related to housing issues
 Act as an ambassador for DEWC by representing and modelling DEWC mission and values
 Work collaboratively with other DEWC programs and service providing support and coverage
were needed, including the Drop In and/or Shelter
 Other related duties not specified that may be assigned from time to time

Qualifications / Required Skills

Two (2) years recent related experience working with marginalized women
 Experience including providing outreach, accompaniment, and advocacy
 Must have a strong working knowledge and analysis of the issues impacting women in the
downtown east side, including gender-based violence, mental health, homelessness, and
addictions
 Must work from strong feminist analysis and within an anti-oppression framework
 Must have a strong working knowledge of housing options for low-income community
including social, cooperative; and affordability housing societies
 Excellent writing and research skills including the ability to research and complete housing
applications, and supporting documents
 Experience providing assisted referral as well as familiarity with support services, agencies
and community resources in the Downtown Eastside
 Skilled in program facilitation and development as well as working in partnerships with allied
service providers
 Understanding of and practices a trauma informed care response when working with women
 Efficient organizational skills including record keeping, scheduling, and problem-solving
abilities
 Demonstrated administrative skills, including report writing and IT aptitude
 Strong conflict resolution skills and practice
 Demonstrated crises intervention training and experience
 Excellent communication skills required, including the ability to work in a respectful and
cooperative manner with co-workers, volunteers, and center members
 Ability to work within a chaotic environment and with a diverse community of women
 A First Aid certificate and NVCI is required
 Candidate must undergo a criminal record check
 Valid Driving license is an asset
 Women with addiction issues need to be at least 2 years clean and sober
 Hourly position that requires some work outside of normal business hours to undertake
position responsibilities, meet deadlines, and ensure delivery of high-quality programs and
services

Additional Information

Benefits of Joining the DEWC Team
Healthcare: Extended health & dental coverage
including vision; prescription medications;
alternative therapies; EAP; life insurance; and
long-term disability.
Paid time off: 3 weeks paid vacation in the 1st
year, 4 weeks after 1 year; 13 paid statutory
holidays; 12 paid sick days annually; and access
to time off to handle family or personal situations.
For your Retirement: Enrolled in the Municipal
Pension Plan with a matching contribution from
DEWC.
Other perks: Compressed work schedule;
employee loan program; regular staff
development days; and DEWC employees are
considered first for any open positions.

POSITION DETAILS:
 Permanent, full-time, 9 day fortnight schedule: HO-Schedule.pdf (dewc.ca)
 Union: BCGEU / Salary $24.23 hr
 Posting closing date: Open until the position is filled Start Date: ASAP

Submit cover letter and resume to Housing Outreach Worker Hiring via email careers@dewc.ca
For full job description visit: www.dewc.ca/careers

Indigenous women and women of colour are strongly encouraged to apply / Additional languages
spoken an asset.
**While we thank all applicants for their interests, only shortlisted candidates will be contacted**

Salary: $24.23/hr

Contact Information

careers@dewc.ca

Employer Profile

The Downtown Eastside Women’s Centre (DEWC) exists to support and empower women and
children, living in extreme poverty in the Downtown Eastside of Vancouver, who are particularly
vulnerable to violence, exploitation, injustice and injury. Through low barrier Drop-In Centers
and Emergency Shelters, DEWC provides basic need services, programs, and specialized
supports to over 700 women and children daily to help them survive the conditions that surround
them.