Job Board > Housing Intake Worker - Downtown Eastside Women's Centre

Housing Intake Worker - Downtown Eastside Women's Centre

Province: Vancouver, British Columbia
Position: Housing Intake Worker
Deadline: April 13, 2023
Posted: March 13, 2023

Job Description / Duties

Provide Intake Service ensuring responsive and timely access to DEWC Housing and/or
appropriate services
 Assess the nature and urgency of a request for service where appropriate set up
appointments with housing or other staff
 Provide information, and referral to women in such areas as income assistance, housing,
health services, drug & alcohol treatment and recovery, counseling, and education
 Establish eligibility for the rental supplement program according to established criteria
 Implement appropriate crisis intervention strategies where it is not possible or timely to refer
to a crisis service
 Assist women through the referral process to internal and external services such as housing,
legal aid, education, etc. ensuring a successful transfer of service
 Maintain and provide statistics and reports regarding service delivery as required
 Create and maintain records within the funder database
 Develop and facilitate informational workshops and programs related to housing issues.
 Work collaboratively with other DEWC programs and service providing support and coverage
were needed, including the Drop In and/or Shelter
 Act as an ambassador for DEWC by representing and modelling DEWC mission and values
 Other related duties not specified that may be assigned from time to time

Qualifications / Required Skills

Two (2) years recent related experience working with low-income women or an equivalent
combination of education, training and experience including providing intake and referral
 Must have a strong working knowledge and analysis of the issues impacting women in the
downtown east side, including gender-based violence, mental health, homelessness, and
 Must work from strong feminist analysis and within an anti-oppression framework
 Must have a strong working knowledge of housing options for low-income community
including social housing, cooperative housing; and affordability housing societies
 Excellent writing and research skills including the ability to research and complete housing
applications, and supporting documents
 Experience providing assisted referral as well as familiarity with support services, agencies
and community resources in the Downtown Eastside
 Skilled in program facilitation and development as well as working in partnerships with allied
service providers
 Understanding of and practices a trauma informed care response when working with women
 Efficient organizational skills including record keeping, scheduling, and problem-solving
 Demonstrated administrative skills, including report writing and IT aptitude
 Strong conflict resolution skills and practice
 Demonstrated crises intervention training and experience
 Excellent communication skills required, including the ability to work in a respectful and
cooperative manner with co-workers, and centre members
 Ability to work within a chaotic environment and with a diverse community of women
 A First Aid & NVCI certificate is required
 Candidate must undergo a criminal record check
 Women with addiction issues need to be at least 2 years clean and sober
 Hourly position that requires some work outside of normal business hours to undertake
position responsibilities, meet deadlines, and ensure delivery of high-quality programs and

Additional Information

Benefits of Joining the DEWC Team
Healthcare: Extended health & dental coverage
including vision; prescription medications; alternative
therapies; EAP; life insurance; and long-term
Paid time off: 3 weeks paid vacation in the 1st year,
4 weeks after 1 year; 13 paid statutory holidays; 12
paid sick days annually; and access to time off to
handle family or personal situations
For your Retirement: Enrolled in the Municipal
Pension Plan with a matching contribution from
Other perks: Compressed work schedule;
employee loan program; regular staff development
days; and DEWC employees are considered first for
any open position

 Permanent– Full-time, 9 day fortnight schedule
 Union: BCGEU / Salary $24.23 hr.
 Posting Closing Date: Open until the position is filled Start Date: ASAP

Submit cover letter and resume to: Housing Intake Worker hiring via email
For full job description visit:

Indigenous women and women of colour are strongly encouraged to apply / Additional languages spoken
an asset.
**While we thank all applicants for their interests, only shortlisted candidates will be contacted**

Salary: $24.23/hr

Contact Information

Employer Profile

The Downtown Eastside Women’s Centre (DEWC) exists to support and empower women and
children, living in extreme poverty in the Downtown Eastside of Vancouver, who are particularly
vulnerable to violence, exploitation, injustice and injury. Through low barrier Drop-In Centers
and Emergency Shelters, DEWC provides basic need services, programs, and specialized
supports to over 700 women and children daily to help them survive the conditions that surround