Langley, BC

In Person Training Description:

This interactive, in-person course explores the principles and practical tools needed to navigate ethical decision-making and maintain healthy workplace boundaries in frontline environments, including shelters and homelessness services. Grounded in the realities of day-to-day practice, the session creates space for honest discussion about the tensions, grey areas, and competing responsibilities that workers regularly face. 

Participants will examine how personal and organizational values, professional responsibilities, and potential consequences shape decision-making when supporting individuals experiencing homelessness. The course also focuses on recognizing, establishing, and maintaining clear boundaries with clients and colleagues—especially in high-pressure, relationship-driven settings. 

Through real-world case studies, facilitated discussion, and reflective exercises, learners will build confidence in responding to complex ethical dilemmas with integrity, fairness, and accountability, while balancing care, safety, and professional limits. 

This course emphasizes practical application, supporting participants to navigate challenging situations in a way that protects both client well-being and worker sustainability. 

Pre-Learning:

This course is an advanced level offering and will build on foundational knowledge around Workplace Boundaries and Ethical Decision Making   

We strongly recommend that you come into the course with a fundamental understanding of what workplace boundaries are.   

You can access the following trainings to help you in your pre-learning:  

LearnHSABC:   

• Professional Workplace Boundaries 

Webinar Recordings:   

• Webinar: Conflict, Communication & Listening   

Instructor: Kennedy Lewis 

Instructor Bio: Kennedy Lewis is a trauma therapist with a Master’s in Counselling from the University of Victoria, currently practising in Vancouver, BC. Alongside her private practice, she founded Extraordinary Workers to support frontline staff working in trauma-exposed environments. Drawing on her experience as a former support worker, Kennedy identified gaps in meaningful, relevant care and developed programming that centres worker sustainability and solidarity.  Now in its third year, Extraordinary Workers engages support workers across British Columbia through workshops, groups, and trainings in a range of community settings. Kennedy approaches resilience by examining how workplace systems can better mitigate the impacts of trauma exposure, believing that when workers are properly supported, they are able to stay in their roles longer and build the stable, healing relationships clients need most.

Additional Information:

Please confirm any allergies, accessibility, and/or additional support needs during the registration process. If you need any assistance or additional support, please email info@hsa-bc.ca. 

Please read the HSABC Community Agreement prior to registering. 

Location Information:  The George Preston Recreation Centre
 20699 42 Ave, Langley BC V3A 3B1