Webinar Host & Social Media Content Creator

HSABC is looking for a Webinar Host & Social Media Content Creator to join our passionate, supportive and hard-working team. This is an opportunity to create practical training webinars for shelter, drop-in and outreach workers across the province; and to help share stories, sector news and events details through social media. 

Permanent, Full-Time (28 - 35 hours per week)
Location: Within BC
Starting wage (firm): $33.62 per hour

Closing Date: Monday, June 14th, 2021, 9:00 p.m. PDT

Full Job Description 

About us

Homelessness Services Association of BC (HSABC) is an umbrella organization of shelters, drop-in centres, homeless outreach teams and other service providers addressing the needs of persons experiencing homelessness with the goal to ending homelessness.

HSABC’s goal to ending homelessness is embedded within the right to adequate housing and acknowledges the Indigenous Definition of Homelessness in Canada. Furthermore, HSABC is committed to deliberately and meaningfully include those with lived and living experience of homelessness in decision-making and ensure all actions contribute to decolonization and anti-discrimination.

HSABC is actively committed to creating an equitable, diverse and inclusive workplace. We strive for a diverse team and foster the inclusion of voices that have been underrepresented and oppressed. We strongly encourage applications from individuals from communities and groups that have historically been disadvantaged and/or marginalized, including First Nations, Inuit and Métis peoples, racialized persons, persons with disabilities, women or gender diverse persons, 2SLGBTQ+ persons, and/or persons with lived or living experience of homelessness, poverty or precarity.

The Challenge

In order to support our Members and other community partners as they were responding to COVID-19, HSABC accelerated our on-line content generation. In March 2020, we modified our training approach to embrace a rapid feedback and webinar delivery loop to ensure access to the most relevant information and answer emerging questions. As we move forward, HSABC is looking to maintain this growth in dynamic educational content while ensuring we meet the sector’s need for ongoing high-quality and practical training.  

The Opportunity

We are looking for someone who can bring their talent for communications and creativity to be the voice and face of HSABC in our webinars and on social media. Focused on continuous improvement, this role will work collaboratively with our team to identify topics and themes for trainings and online content, coach and support instructors, and provide practical resources to front-line workers and managers in our sector.

Our Team

Join a passionate, supportive and hard-working team that works directly with our Members and community partners to share best practices and practical resources, engage in meaningful research and advocate for change. HSABC strives to create a work environment that treats each member of the team with patience, guidance and care, while ensuring we can fulfil our common goals through our collaborative work.

Within the first month in this position, you will

  • Meet the team and learn about HSABC through a gradual on-boarding orientation process.
  • Learn about hosting training webinars on Zoom. This will include pre-webinar support for the instructors, broadcast logistics and hosting, and post-webinar debriefs.
  • Learn about scheduling and promoting webinars on HSABC’s website and participant registration.

Within three months, you will

  • Learn how to convert, edit and upload video content onto HSABC’s website and convert, edit and upload audio content for podcast use. 
  • Learn to support instructors to help them develop or refine course description and bio, workshop content, handouts and presentation, and participant surveys and evaluation.
  • Co-host training webinars to gain practical experience with the full cycle of the webinar host role.
  • Collaborate with the team to deliver HSABC’s Annual Conference.
  • Alongside the Communications and Event Coordinator, consider the best ways to grow our online presence as part of a larger communications strategy.

Within six months, you will be responsible for

  • The full cycle of the webinar host role.
  • Using feedback from participants and sector knowledge to analyze current webinars and recordings, identify opportunities for improvement or potential new content; recruit instructors; and schedule ongoing curriculum.
  • Engaging with HSABC’s Members and the broader community through various social media channels and other mediums as appropriate.

Commitment to Equity, Diversity and Inclusion

To address issues of systemic inequity within Canada and specifically within the Canadian labour market, HSABC is committed to achieving a diverse workforce through inclusive Human Resource practices in all aspects of employment including recruitment, hiring and promotions.

Therefore, we are prepared and willing to accommodate requests for specific considerations within this recruitment and hiring practice to ensure equitable opportunity to apply. Please contact us with requests, or any inquiries you may have to address unintentional barriers or biases in our practices. 

How to apply

Review the Webinar Host & Social Media Content Creator job description.

Application will be accepted in a variety of mediums (written, audio or video) to ensure you are able to best express your interest and qualifications. Please clearly indicate why you are interested in joining the HSABC team and the experiences that speak to why you are the right person for this position.

For inquires, requests for specific considerations or to apply, please contact Stephen D’Souza at stephen.dsouza@hsa-bc.ca or call 778-945-7789. Please indicate the position(s) you are applying for in the subject line. 

Your application must be received by Monday, June 14th, 2021, 9:00 p.m. PDT.

Application tips

  • Initial screening will consider cumulative life experience—including personal history, paid and unpaid work, formal education and informal training.
  • Be as clear and specific as possible in your application as to how these life experiences contribute to your qualifications for the position.
  • The content and format of your application may be considered as part of your submission.
  • If you would like constructive feedback on your application prior to final submission, please email a draft at least 10 days prior to the application deadline clearly indicating that it is a draft for feedback purposes in the subject line of the email. Feedback will be provided within 1 week and you will be given an opportunity to resubmit.
  • Applicants must be eligible to work in Canada (i.e., Canadian citizen, permanent resident of Canada or authorized in writing to work in Canada such as via a work permit). Employment is contingent upon continued eligibility to work in Canada.

If your application is shortlisted – Next steps

Shortlisted candidates will be invited to the next stage of the hiring process, which may include (a) interviews; (b) requests for a sample of work; (c) reference checks; or (d) a presentation.  Shortlisted candidates will require a criminal record check. However, existence of a criminal record will not result in immediate disqualification as HSABC acknowledges the systemic racism within policing and the unjust criminalization of poverty and homelessness.

Sincere Appreciation

HSABC would like to thank all applicants for their time and candor in preparing your submission. We will endeavour to respond to all applications and, subject to practicability, provide feedback.

Apply now