Document creation and writing are essential skills used when working with clients that access shelters, outreach teams, case planners and service providers. HSABC’s Effective Document and Report Writing webinar teaches participants the basic techniques and practices of clearly written client and agency documents. Participants will learn the basics of how to create written documents that transfer information effectively to shift supervisors, case managers, and agency, in a fun, interactive and supportive environment.
Instructor: Peter Fedos has worked in co-ed emergency residential services for 35 years. He started working in the Emergency Shelter sector in 1984. He has experience working with people in emergency shelters serving infants 48 hours old, teens that were wards of the state and seniors 90+. Peter gained knowledge working front line in shelters and as a program supervisor. Peter worked emergency residential services in BC and Australia. He also managed a street youth outreach team in the St Kilda area of Melbourne, Australia. Peter began working working with an adult homeless population in 1993. For the past 28 years he has worked as a Emergency Shelter program manager. Peter manages two shelters (35 beds and 10 beds), 20 transitional housing units and a mobile street outreach team. Peter has a Bachelor’s of Adult Education from the University of Fraser Valley (UFV). He is working on a combined Master’s of Adult Education and Community Development from St Francis Xavier University,(STFX) NS.