Strong case planning skills can help front-line staff and outreach teams effectively break the cycle of entrenched homelessness by learning how to move their clients into a continuum of services. HSABC’s Introduction to Case Planning webinar is a valuable training tool that introduces the basic principles of the case planning process. The webinar explains how a front-line worker, or outreach team, can incorporate effective case planning techniques into their decision-making when working with challenging clients that seem resistant to change.
Instructor: Katherine Aubrey has over 20 years of experience working with people who have faced trauma, addictions, homelessness and/or mental illness. Her varied, front-line work experience ranges from in-reach prison work, group therapy, parole supervision and addictions and mental health counseling. She also has experience working with both victims and perpetrators of violence. Some of her past and current employers include Correctional Service Canada, Long-term Inmates Now in the Community, Aurora Centre/Residential Addictions Treatment for Women, KlaHowEya, Metis Nation and numerous non-profit organizations. She has a Bachelor of Arts degree in Criminology and Psychology and a Master of Arts in Clinical Psychology with specialization in Mental Health Counseling. She also completed a Cross-Cultural Facilitation Skills Intensive for Diversity Trainers in Berkley, California.