Event Registration

Mental Health, Addiction & Trauma - Victoria

Participants in this HSABC training class explore the overlap between trauma, mental health and addiction. Schizophrenia, depression and the many faces of anxiety will be covered, as well as effective strategies for engagement and interventions.  Group participants will have an opportunity to examine common barriers to services and possible solutions.

Instructor: Katherine Aubrey has over 20 years of experience working with people who have faced trauma, addictions, homelessness and/or mental illness.   Her varied, front-line work experience ranges from in-reach prison work, group therapy, parole supervision and addictions and mental health counselling.  She also has experience working with both victims and perpetrators of violence.  Some of her past and current employers include Correctional Service Canada, Long-term Inmates Now in the Community, Aurora Centre/Residential Addictions Treatment for Women, KlaHowEya, Metis Nation and numerous non-profit organizations.  She has a Bachelor of Arts degree in Criminology and Psychology and a Master of Arts in Clinical Psychology with specialization in Mental Health Counselling.  She also completed a Cross-Cultural Facilitators Skills Intensive for Diversity Trainers in Berkley, California.

Price: C$0.00

Date: January 24, 2019

Available Spaces: 3

When Caring Hurts: Vicarious Trauma - Webinar

This workshop explores the impact of working in a helping profession. Participants will learn about the symptoms and definitions of burnout, compassion fatigue, empathy fatigue and vicarious trauma and review specific tools for dealing with symptoms in order to build resiliency. This session also examines ways to manage the negative impact that come with working in the social service field in order to take care of yourself and to thrive.

Instructor: Amanda Thiessen specializes in helping individuals and organizations manage workplace stresses and make positive changes.

As a ‘Stress Strategist,’ Amanda works with individuals through the process of inquiry to support people in gaining clarity and finding solutions to challenges. She offers a range of workshops to organizations to facilitate the creation of safe, supportive, and positive work environments.

Having worked for over 15 years in the non-profit world, she has firsthand knowledge of the kinds of experiences that exemplify working in front-line capacities. Her experience includes working in the areas of addiction, victim services, mental health and developmental disabilities.

Although Amanda has a BA in Psychology, a Bachelors of Social Work and a MA in Theology, her greatest accomplishments remain being a loving partner, a devoted mother, and a good friend.

Price: C$0.00

Date: January 25, 2019

Available Spaces: 820

NEW**Helping Clients with Lost ID - Webinar

WEBINAR: HELPING CLIENTS OBTAIN ID

This webinar will cover the process of helping clients apply for government-issued identification, and strategies for dealing with common obstacles in the application process. Obtaining identification can be densely administrative and complicated, filled with contradictory forms and other barriers. It can be particularly difficult for people experiencing homelessness and other systemic forms of marginalization, many of whom lack any identification whatsoever. Obtaining identification can be an important step in pursuing many routes to housing and stability: opening a bank account, obtaining social assistance, checking into a detox program, or signing a lease, among other things. Drawing on the knowledge used in the ID Clinic operated by UBC Law students and volunteer lawyers in Vancouver’s Downtown Eastside, this discussion will reflect the lessons learned from the clinic’s first year and a half in operation.

PRESENTER BIO: JULIA RIDDLE

Julia has been a clinician with the ID Project since May 2018. She has also helped clients navigate the challenges of identification-related barriers with the general legal clinic at UBC (the Law Students’ Legal Advice Program). A student in her final year at UBC Law, Julia is interested in combating the ways law acts to create homelessness and other forms of marginalization, and in making the legal system more accessible to non-lawyers.

Price: C$0.00

Date: January 29, 2019

Available Spaces: 932

Trauma in the Shelter Sector - Part I - Webinar

HSABC’s Trauma in the Homeless Sector webinar offers a compelling look into the science of trauma and how service providers can effectively respond to clients and co-workers that may be affected by trauma.  Participants learn best practices for trauma-informed practices and how they can help individuals affected by trauma.  HSABC’s Trauma in the Homeless Sector webinar provides opportunities for participants to ask questions as well as contribute to surveys and discussions.

Instructor: Katherine Aubrey has over 20 years of experience working with people who have faced trauma, addictions, homelessness and/or mental illness.   Her varied, front-line work experience ranges from in-reach prison work, group therapy, parole supervision and addictions and mental health counseling.  She also has experience working with both victims and perpetrators of violence.  Some of her past and current employers include Correctional Service Canada, Long-term Inmates Now in the Community, Aurora Centre/Residential Addictions Treatment for Women, KlaHowEya, Metis Nation and numerous non-profit organizations.  She has a Bachelor of Arts degree in Criminology and Psychology and a Master of Arts in Clinical Psychology with specialization in Mental Health Counseling.  She also completed a Cross-Cultural Facilitation Skills Intensive for Diversity Trainers in Berkley, California.

Price: C$0.00

Date: February 6, 2019

Available Spaces: 907

Repairs and Maintenance - HSABC & TRAC Webinar

Most of BC’s purpose-built rental housing is aging and in need of ongoing maintenance.  According to the Residential Tenancy Act, tenants have a right to live in rental housing that is “suitable for occupation”.  How do you ask for your landlord to make repairs?  What’s the difference between routine maintenance. Learn about the rights and responsibilities of landlords and tenants in this informative webinar.  Presented in partnership with TRAC.

Instructor: Andrew Sakamoto started at TRAC in 2010, ED of TRAC since 2013, on the Vancouver Renters Advisory Committee and a PovNet board of director and serves on the Residential Tenancy Branch Operational Stakeholders Committee.  Has always worked in the non-profit sector.  SFU grad with a communication degree.  Big sports fan.

Price: C$0.00

Date: February 7, 2019

Available Spaces: 946

Managing Hostile Interactions - Victoria

Service providers often work with upset, angry, and confused clients. HSABC’s Managing Hostile Interactions workshop helps participants gain the skills necessary to work with difficult clients. Participants learn proven strategies to decrease stressful situations and increase the possibilities of working more effectively with challenging clients. Participants learn through skill-building exercises, self-reflection, and group discussion. As a participant you will: define hostility and examine its forms and dynamics, identify factors that increase potential of hostility occurring, develop skills for managing reactions to hostility, explore techniques to effectively confront and set limits on hostile behaviours, examine methods for defusing hostility, enhance personal safety in potentially violent situations, and develop strategies for effective team responding.

Instructor: Mario Govorchin is a dynamic, energetic and entertaining speaker and trainer. Much of his training work with organizations focuses on leadership, team development, change management, workplace harassment prevention, communication and conflict resolution. He is well-regarded in his work as an interventionist for organizations experiencing high internal conflict. Mario has particular strengths in individual performance and behavioural coaching and in mediating complex multi-party disputes.

Mario has significant experience working with individuals and teams in a coaching context; helping them to see and understand collective and individual behaviours and processes in new ways. He has worked with numerous organizations in a coaching capacity to support succession management, team and company performance enhancement and cohesion, and individual performance and behaviour modification.

Mario is very well-known and recognized for his comprehensive training in the areas of high anger, crisis and violence management for corporate, government and non-profit organizations. He is an acknowledged expert in the area of workplace violence prevention.

Mario is also very committed to Social Services agencies throughout BC as both a Trainer and Facilitator and has developed and delivered programs such as Managing the Hostile Individual, Dealing with Challenging Behaviours and Violence in the Workplace Prevention. He regularly provides services to Portland Hotel Society, the Salvation Army, Canadian Mental Health Association and many others. Mario also maintains an active Senior Trainer role at the Justice Institute of BC.

Price: C$0.00

Date: February 7, 2019

Available Spaces: 3

Trauma in the Shelter Sector - Part II - Webinar

HSABC’s Trauma in the Homeless Sector webinar offers a compelling look into the science of trauma and how service providers can effectively respond to clients and co-workers that may be affected by trauma.  Participants learn best practices for trauma-informed practices and how they can help individuals affected by trauma.  HSABC’s Trauma in the Homeless Sector webinar provides opportunities for participants to ask questions as well as contribute to surveys and discussions.

Instructor: Katherine Aubrey has over 20 years of experience working with people who have faced trauma, addictions, homelessness and/or mental illness.   Her varied, front-line work experience ranges from in-reach prison work, group therapy, parole supervision and addictions and mental health counseling.  She also has experience working with both victims and perpetrators of violence.  Some of her past and current employers include Correctional Service Canada, Long-term Inmates Now in the Community, Aurora Centre/Residential Addictions Treatment for Women, KlaHowEya, Metis Nation and numerous non-profit organizations.  She has a Bachelor of Arts degree in Criminology and Psychology and a Master of Arts in Clinical Psychology with specialization in Mental Health Counseling.  She also completed a Cross-Cultural Facilitation Skills Intensive for Diversity Trainers in Berkley, California

Price: C$0.00

Date: February 13, 2019

Available Spaces: 937

Managing Hostile Interactions - Kelowna

Service providers often work with upset, angry, and confused clients. HSABC’s Managing Hostile Interactions workshop helps participants gain the skills necessary to work with difficult clients. Participants learn proven strategies to decrease stressful situations and increase the possibilities of working more effectively with challenging clients. Participants learn through skill-building exercises, self-reflection, and group discussion. As a participant you will: define hostility and examine its forms and dynamics, identify factors that increase potential of hostility occurring, develop skills for managing reactions to hostility, explore techniques to effectively confront and set limits on hostile behaviours, examine methods for defusing hostility, enhance personal safety in potentially violent situations, and develop strategies for effective team responding.

Instructor: Mario Govorchin is a dynamic, energetic and entertaining speaker and trainer. Much of his training work with organizations focuses on leadership, team development, change management, workplace harassment prevention, communication and conflict resolution. He is well-regarded in his work as an interventionist for organizations experiencing high internal conflict. Mario has particular strengths in individual performance and behavioural coaching and in mediating complex multi-party disputes.

Mario has significant experience working with individuals and teams in a coaching context; helping them to see and understand collective and individual behaviours and processes in new ways. He has worked with numerous organizations in a coaching capacity to support succession management, team and company performance enhancement and cohesion, and individual performance and behaviour modification.

Mario is very well-known and recognized for his comprehensive training in the areas of high anger, crisis and violence management for corporate, government and non-profit organizations. He is an acknowledged expert in the area of workplace violence prevention.

Mario is also very committed to Social Services agencies throughout BC as both a Trainer and Facilitator and has developed and delivered programs such as Managing the Hostile Individual, Dealing with Challenging Behaviours and Violence in the Workplace Prevention. He regularly provides services to Portland Hotel Society, the Salvation Army, Canadian Mental Health Association and many others. Mario also maintains an active Senior Trainer role at the Justice Institute of BC.

Price: C$0.00

Date: February 14, 2019

Available Spaces: 3

Suicide Prevention Checklist - Webinar

HSABC’s Suicide Risk Factor Checklist webinar discusses how to use the Suicide Risk Factors checklist for providing information to local mental health providers, hospitals, and health authorities.  This webinar teaches participants how to transfer pertinent information that mental health workers can use to engage vulnerable and at-risk populations.  The Suicide Risk Factor checklist tool is not intended to replace a qualified mental health assessment. Rather, HSABC’s Suicide Risk Factor Checklist webinar is an interactive learning experience that can help participants effectively address risk factors in a supportive environment.

Instructor: Peter Fedos has worked in co-ed emergency residential services for 35 years. He started working in the Emergency Shelter sector in 1984. He has experience working with people in emergency shelters serving infants 48 hours old, teens that were wards of the state and seniors 90+. Peter gained knowledge working front line in shelters and as a program supervisor. Peter worked emergency residential services in BC and Australia. He also managed a street youth outreach team in the St Kilda area of Melbourne, Australia.  Peter began working working with an adult homeless population  in 1993. For the past 28 years he has worked as a Emergency Shelter program manager. Peter manages two shelters (35 beds and 10 beds), 20 transitional housing units and a mobile street outreach team.  Peter has a Bachelor’s of Adult Education from the University of Fraser Valley (UFV). He is working on a combined Master’s of Adult Education and Community Development from St Francis Xavier University,(STFX) NS.

Price: C$0.00

Date: February 21, 2019

Available Spaces: 959

Effective Document & Report Writing - Webinar

Document creation and writing are essential skills used when working with clients that access shelters, outreach teams, case planners and service providers.  HSABC’s Effective Document and Report Writing webinar teaches participants the basic techniques and practices of clearly written client and agency documents.  Participants will learn the basics of how to create written documents that transfer information effectively to shift supervisors, case managers, and agency, in a fun, interactive and supportive environment.

Instructor: Peter Fedos has worked in co-ed emergency residential services for 35 years. He started working in the Emergency Shelter sector in 1984. He has experience working with people in emergency shelters serving infants 48 hours old, teens that were wards of the state and seniors 90+. Peter gained knowledge working front line in shelters and as a program supervisor. Peter worked emergency residential services in BC and Australia. He also managed a street youth outreach team in the St Kilda area of Melbourne, Australia.  Peter began working working with an adult homeless population  in 1993. For the past 28 years he has worked as a Emergency Shelter program manager. Peter manages two shelters (35 beds and 10 beds), 20 transitional housing units and a mobile street outreach team.  Peter has a Bachelor’s of Adult Education from the University of Fraser Valley (UFV). He is working on a combined Master’s of Adult Education and Community Development from St Francis Xavier University,(STFX) NS.

Price: C$0.00

Date: February 21, 2019

Available Spaces: 961

Managing Hostile Interactions - Vancouver

Service providers often work with upset, angry, and confused clients. HSABC’s Managing Hostile Interactions workshop helps participants gain the skills necessary to work with difficult clients. Participants learn proven strategies to decrease stressful situations and increase the possibilities of working more effectively with challenging clients. Participants learn through skill-building exercises, self-reflection, and group discussion. As a participant you will: define hostility and examine its forms and dynamics, identify factors that increase potential of hostility occurring, develop skills for managing reactions to hostility, explore techniques to effectively confront and set limits on hostile behaviours, examine methods for defusing hostility, enhance personal safety in potentially violent situations, and develop strategies for effective team responding.

Instructor: Mario Govorchin is a dynamic, energetic and entertaining speaker and trainer. Much of his training work with organizations focuses on leadership, team development, change management, workplace harassment prevention, communication and conflict resolution. He is well-regarded in his work as an interventionist for organizations experiencing high internal conflict. Mario has particular strengths in individual performance and behavioural coaching and in mediating complex multi-party disputes.

Mario has significant experience working with individuals and teams in a coaching context; helping them to see and understand collective and individual behaviours and processes in new ways. He has worked with numerous organizations in a coaching capacity to support succession management, team and company performance enhancement and cohesion, and individual performance and behaviour modification.

Mario is very well-known and recognized for his comprehensive training in the areas of high anger, crisis and violence management for corporate, government and non-profit organizations. He is an acknowledged expert in the area of workplace violence prevention.

Mario is also very committed to Social Services agencies throughout BC as both a Trainer and Facilitator and has developed and delivered programs such as Managing the Hostile Individual, Dealing with Challenging Behaviours and Violence in the Workplace Prevention. He regularly provides services to Portland Hotel Society, the Salvation Army, Canadian Mental Health Association and many others. Mario also maintains an active Senior Trainer role at the Justice Institute of BC.

Price: C$0.00

Date: February 21, 2019

Available Spaces: 3

Managing Hostile Interactions - Nanaimo

Service providers often work with upset, angry, and confused clients. HSABC’s Managing Hostile Interactions workshop helps participants gain the skills necessary to work with difficult clients. Participants learn proven strategies to decrease stressful situations and increase the possibilities of working more effectively with challenging clients. Participants learn through skill-building exercises, self-reflection, and group discussion. As a participant you will: define hostility and examine its forms and dynamics, identify factors that increase potential of hostility occurring, develop skills for managing reactions to hostility, explore techniques to effectively confront and set limits on hostile behaviours, examine methods for defusing hostility, enhance personal safety in potentially violent situations, and develop strategies for effective team responding.

Instructor: Mario Govorchin is a dynamic, energetic and entertaining speaker and trainer. Much of his training work with organizations focuses on leadership, team development, change management, workplace harassment prevention, communication and conflict resolution. He is well-regarded in his work as an interventionist for organizations experiencing high internal conflict. Mario has particular strengths in individual performance and behavioural coaching and in mediating complex multi-party disputes.

Mario has significant experience working with individuals and teams in a coaching context; helping them to see and understand collective and individual behaviours and processes in new ways. He has worked with numerous organizations in a coaching capacity to support succession management, team and company performance enhancement and cohesion, and individual performance and behaviour modification.

Mario is very well-known and recognized for his comprehensive training in the areas of high anger, crisis and violence management for corporate, government and non-profit organizations. He is an acknowledged expert in the area of workplace violence prevention.

Mario is also very committed to Social Services agencies throughout BC as both a Trainer and Facilitator and has developed and delivered programs such as Managing the Hostile Individual, Dealing with Challenging Behaviours and Violence in the Workplace Prevention. He regularly provides services to Portland Hotel Society, the Salvation Army, Canadian Mental Health Association and many others. Mario also maintains an active Senior Trainer role at the Justice Institute of BC.

Price: C$0.00

Date: February 25, 2019

Available Spaces: 7

Mental Health, Addiction and Trauma – Vancouver

Participants in this HSABC training class explore the overlap between trauma, mental health and addiction. Schizophrenia, depression and the many faces of anxiety will be covered, as well as effective strategies for engagement and interventions.  Group participants will have an opportunity to examine common barriers to services and possible solutions.

Instructor: Katherine Aubrey has over 20 years of experience working with people who have faced trauma, addictions, homelessness and/or mental illness.   Her varied, front-line work experience ranges from in-reach prison work, group therapy, parole supervision and addictions and mental health counselling.  She also has experience working with both victims and perpetrators of violence.  Some of her past and current employers include Correctional Service Canada, Long-term Inmates Now in the Community, Aurora Centre/Residential Addictions Treatment for Women, KlaHowEya, Metis Nation and numerous non-profit organizations.  She has a Bachelor of Arts degree in Criminology and Psychology and a Master of Arts in Clinical Psychology with specialization in Mental Health Counselling.  She also completed a Cross-Cultural Facilitators Skills Intensive for Diversity Trainers in Berkley, California.

Price: C$0.00

Date: February 26, 2019

Available Spaces: 12

Conflict, Communication & Listening - Webinar

Course Description:

This webinar examines a challenge not often addressed in doing front-line work: dealing with a difficult co-worker.  We will offer tips and tools for dealing with common conflict situations that arise with other co-workers. We will also provide a unique strategy for changing how you see conflict situations, how you experience them and the approaches you take to resolve them.

Trainer: Katherine Aubrey, MA

Katherine has over 15 years of experience working with people who have faced trauma, addictions, homelessness and/or mental illness.   Her varied, front-line work experience ranges from in-reach prison work, group therapy, parole supervision and addictions and mental health counselling.  She has also worked in schools. She also has experience working with both victims and perpetrators of violence.  Some of her past and current employers include Correctional Service Canada, Long-term Inmates Now in the Community, Burnaby School Board, Aurora Centre/Residential Addictions Treatment for Women, KlaHowEya, Metis Nation and numerous non-profit organizations.  She has a Bachelor of Arts degree in Criminology and Psychology and a Master of Arts in Clinical Psychology with specialization in Mental Health Counselling.  She also completed a Cross-Cultural Facilitation Skills Intensive for Diversity Trainers in Berkley, California.

 

Price: C$0.00

Date: March 5, 2019

Available Spaces: 953

Mental Health, Addiction & Trauma - Chilliwack

Participants in this HSABC training class explore the overlap between trauma, mental health and addiction. Schizophrenia, depression and the many faces of anxiety will be covered, as well as effective strategies for engagement and interventions.  Group participants will have an opportunity to examine common barriers to services and possible solutions.

Instructor: Katherine Aubrey has over 20 years of experience working with people who have faced trauma, addictions, homelessness and/or mental illness.   Her varied, front-line work experience ranges from in-reach prison work, group therapy, parole supervision and addictions and mental health counselling.  She also has experience working with both victims and perpetrators of violence.  Some of her past and current employers include Correctional Service Canada, Long-term Inmates Now in the Community, Aurora Centre/Residential Addictions Treatment for Women, KlaHowEya, Metis Nation and numerous non-profit organizations.  She has a Bachelor of Arts degree in Criminology and Psychology and a Master of Arts in Clinical Psychology with specialization in Mental Health Counselling.  She also completed a Cross-Cultural Facilitators Skills Intensive for Diversity Trainers in Berkley, California.

Price: C$0.00

Date: March 7, 2019

Available Spaces: 23

Mental Health, Addiction and Trauma – Nanaimo

Participants in this HSABC training class explore the overlap between trauma, mental health and addiction. Schizophrenia, depression and the many faces of anxiety will be covered, as well as effective strategies for engagement and interventions.  Group participants will have an opportunity to examine common barriers to services and possible solutions.

Instructor: Katherine Aubrey has over 20 years of experience working with people who have faced trauma, addictions, homelessness and/or mental illness.   Her varied, front-line work experience ranges from in-reach prison work, group therapy, parole supervision and addictions and mental health counselling.  She also has experience working with both victims and perpetrators of violence.  Some of her past and current employers include Correctional Service Canada, Long-term Inmates Now in the Community, Aurora Centre/Residential Addictions Treatment for Women, KlaHowEya, Metis Nation and numerous non-profit organizations.  She has a Bachelor of Arts degree in Criminology and Psychology and a Master of Arts in Clinical Psychology with specialization in Mental Health Counselling.  She also completed a Cross-Cultural Facilitators Skills Intensive for Diversity Trainers in Berkley, California.

Price: C$0.00

Date: March 13, 2019

Available Spaces: 11

Mental Health, Addiction and Trauma – Victoria

Participants in this HSABC training class explore the overlap between trauma, mental health and addiction. Schizophrenia, depression and the many faces of anxiety will be covered, as well as effective strategies for engagement and interventions.  Group participants will have an opportunity to examine common barriers to services and possible solutions.

Instructor: Katherine Aubrey has over 20 years of experience working with people who have faced trauma, addictions, homelessness and/or mental illness.   Her varied, front-line work experience ranges from in-reach prison work, group therapy, parole supervision and addictions and mental health counselling.  She also has experience working with both victims and perpetrators of violence.  Some of her past and current employers include Correctional Service Canada, Long-term Inmates Now in the Community, Aurora Centre/Residential Addictions Treatment for Women, KlaHowEya, Metis Nation and numerous non-profit organizations.  She has a Bachelor of Arts degree in Criminology and Psychology and a Master of Arts in Clinical Psychology with specialization in Mental Health Counselling.  She also completed a Cross-Cultural Facilitators Skills Intensive for Diversity Trainers in Berkley, California.

Price: C$0.00

Date: March 14, 2019

Available Spaces: 16

Evictions - What You Should Know - HSABC & TRAC Webinar

Evictions – What you Should Know webinar helps front-line staff, outreach workers and service providers prevent evictions when their clients; repeatedly pay their rent late, have a landlord that is redeveloping a property, or breach the tenancy agreement. This webinar will help participants learn the process for evictions, timelines for dispute resolution, and what can be done to advocate for a client facing an eviction. Presented in partnership with TRAC.

Andrew Sakamoto started at TRAC in 2010, ED of TRAC since 2013, on the Vancouver Renters Advisory Committee and a PovNet board of director and serves on the Residential Tenancy Branch Operational Stakeholders Committee.  Has always worked in the non-profit sector.  SFU grad with a communication degree.  Big sports fan.

Price: C$0.00

Date: March 19, 2019

Available Spaces: 981

NEW**LGBTQ2S Awareness: Equity and Inclusion Training - Webinar

This workshop will explore:

  • LGBTQ2S+ terminology and definitions
  • Overview and reflection on the gender binary and spectrum models, to bring to light how we understand and talk about gender and sexuality as a society (media, pop culture, in school or health systems, etc.), and how this rigid understanding can be limiting and exclusionary
  • Exercise on gendered language, including pronouns; respectfully asking people their personal pronouns and how often we assign someone a gender based on assumptions.
  • Facilitated conversations on creating inclusive spaces and building out allyship
  • Case studies will be provided as a follow-up activity post-workshop. (These can be customized for incidents that have happened within your organization and/or with clients, or I can draft hypothetical situations/scenarios based on my understanding of your typical client, staff person, special events you might host, etc.)
  • Provide QMUNITY referrals to services and community contacts/referrals when appropriate

Price: C$0.00

Date: April 2, 2019

Available Spaces: 987